Stevens Creek Subaru Asks You Bay Area What Went Wrong?
08-24-2005, 10:57 PM
#226
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Originally Posted by Roo
Hmm...I think that's about right for the oil filter + crush washer price...give or take some change...I'll look it up in the morning. I've only seen a couple of dealerships who throw it in "for free"...and that's because they are normally tacking it to the price automatically.
We don't include the crush washer because some people don't like to pay the extra bit of money for one. They don't use them at Jiffy Screw...
We don't include the crush washer because some people don't like to pay the extra bit of money for one. They don't use them at Jiffy Screw...
SCS wanted 12-13.
apparently Akira-R got screwed the biggest by getting charged 16. lol!
08-24-2005, 11:20 PM
#227
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So people are still having bad experiences as of late huh? That sucks. I'm all about second, or even third chances, and really want to be on this guy's side. But if you guys are still having problems within the last month, it looks like nothing has changed. What a shame.
-Chris
-Chris
08-24-2005, 11:34 PM
#229
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"Stevens Creek Subaru" I was there for 45mins b4 someone help me, they refuse to sell me a wagon, they trying to make me buy a STI which I can't afford. They were not very nice to asian ppl. Happen to me and few of my frds.
08-25-2005, 12:00 AM
#230
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Ok here it goes, this'll take a sec.
I went into Stevens Creek Subaru just intent on perusing the stock and getting a feel for the WRX. Initial experience wasn't awful, but it wasn't great. The biggest problem was that the sales person had the cajones to make my wife sit in the back seat while he put the seat all the way back, luckily my wife is only 4'10" and while she was cramped it wasn't the end of the world, but I did get an earful later about it. Also this is the first time since I was a kid I was forced to take a test drive with a salesman, I came into the lot in a Mercedes S600, go figure. This sales person was the black guy/girl with the identity crisis(I came in one time gave me a business card with a girls name, later gave me one with a guys name).
A month later I finally decided on a wrx and paid Stevens Creek Subby another visit by myself. The silly black guy/girl seemed to think I was a moron and was trying to pawn off an 04 wagon at $2k over sticker(as the final offer, started out at $5k) when there was a truck of 05s sitting out in the street. I was insulted by the initial offer, excused myself, and left. I went up to Carlsen and had a wonderful greeting then asked about the differences between sedan and wagon(I had already researched, I was just digging into his knowledge). He gave me a brief explanation then went and grabbed two pairs of keys of asked for my license and asked me to please be gentle. No problem. I took a sedan out for about 5 minutes not being terribly brutal, came back jumped in the wagon and took it out for 15 minutes and came back and started haggling. I quickly explained, I'm not into haggling, make me a good offer and we'll have no problems. He starts in "well, we have 05's coming in very shortly so I'll cut you a killer deal on an 04 if you'd like since there are only some minor cosmetic changes. We have an incentive from Subaru right now, so this is what I can do for you" ok...get this.....The very first offer was $1k under invoice. I shook his hand and explained that I had to talk it over with the wife, but I'd give him a call first thing in the morning. No pressure, real nice, handed me his card and said he'd anticipate my call.
I went home, told the wife the deal, she said go for it. One of my friends wanted to tag along with me so we jumped in his car and headed out. Along the way I explained to him what went on at Stevens Creek and he got a glimmer in his eye. He said "If I can get you the same deal or better and Stevens Creek will you buy from there." I said "sure", So away we went. This time we were met by a very nice Polish salesman. Very polite, but lacked self assurance and was pretty much jello. Every question my friend or I asked, the salesman got up and asked someone else to answer. About half way through the negotiation the previously mentioned black guy/girl with the identity crisis barged in and started whining that I was his customer, but I quickly made it clear I wasn't interested in dealing with him/her. My friend was starting to get impatient. He said, "look this is the offer he was given, either you better it or we leave" and a few other kind words with his excellent Israeli haggling skill coming out(not to mention he was sweet talking the salesman in Polish too lol) Well the manager finally came out and my friend said "Ok enough of this. This is the offer on the table, you either match the price except put my friend in an 05 or we walk" the manager stuck his hand out and said deal.
Whew trouble over....but wait...there's still the financing dept. He quickly filled out the papers puts it in front of me and says "ok buddy sign here" without even attempting to tell me to read it. Well I did read it and he had me down for 11% interest. What in the holy hell? I have pristine credit with a Fica high enough to have every credit company in the world begging for my business. Oh HELLLL no. My friend just about popped. He asked for the card from Carlsen real quick and talked to the saleman up there. He asked "Ok if my friend has perfect credit, what is the optimum interest rate he could get on a either 4 or 5 year term" Carlsen Salesman puts his cards on the table again and says "right now there's a special incentive for 1.9%" Again my friend demands the matching and after him getting pretty bent(an act actually) the financing guy pretended he was doing me a HUGE favor and did it.
Ok finally done.... but wait.. My car was prepped and out front. I get the introduction and notice a big scratch on the nose of the car. Oh great, here we go. The manager tap dances and tells me to have it fixed and he'll reimburse me. I just about reached over the counter and strangled him. "I haven't even started the car nor moved it a single inch and there's a scratch, YOU WILL FIX IT" he played the same game as the financing guy and pretended he was doing me a big favor. He gave me a loaner car until it could be fixed that ran like utter crap, it stalled twice on me. I brought it back and drove my other car the two days they took to fix a scratch on plastic.
Two days later I finally come to pick up my car I purchased two days before. It now had 150 miles on it(of course they are too big of morons to flatbed a brand new car to have it fixed). There was overspray EVERYWHERE on the car. Hood, roof, mirrors, engine, windows, they had obviously done zero masking, although the scratch was fixed well. I was about a half of a step away from absolutely losing it. I was so frustrated I was ready to tell them to stick the car up their *** and refuse receipt of it(thankfully I still hadn't signed that paper and they knew it).
A day later I finally pick up my car, I was so war torn I was just happy to be done with it. Since then I refuse to go there even to have service done, although I have picked up a few parts from the parts dept, kind of hard to screw that up. I've went as far as Carlsen(I live by San Jose state) and even ventured over the hill to Santa Cruz to have service done, now I jsut take it to Gruppe-S. Since the day I got my car, I have made it an absolute point whenever my car is brought up in a conversation to point out how absolutely horrible Stevens Creek is and make it a quest to make sure they get absolutely NO business from anyone I know. I personally know of 6 people that I have swayed from buying their Subbys at Stevens creek, 5 bought from Carlsen, 1 from Santa Cruz. Hope it was worth it to you guys.
Cliff notes:
Rude
Slimey
Sleazy
did I mention slimey?
ok end rant.
(*** edited due to typos, I think I got most of em
)
I went into Stevens Creek Subaru just intent on perusing the stock and getting a feel for the WRX. Initial experience wasn't awful, but it wasn't great. The biggest problem was that the sales person had the cajones to make my wife sit in the back seat while he put the seat all the way back, luckily my wife is only 4'10" and while she was cramped it wasn't the end of the world, but I did get an earful later about it. Also this is the first time since I was a kid I was forced to take a test drive with a salesman, I came into the lot in a Mercedes S600, go figure. This sales person was the black guy/girl with the identity crisis(I came in one time gave me a business card with a girls name, later gave me one with a guys name).
A month later I finally decided on a wrx and paid Stevens Creek Subby another visit by myself. The silly black guy/girl seemed to think I was a moron and was trying to pawn off an 04 wagon at $2k over sticker(as the final offer, started out at $5k) when there was a truck of 05s sitting out in the street. I was insulted by the initial offer, excused myself, and left. I went up to Carlsen and had a wonderful greeting then asked about the differences between sedan and wagon(I had already researched, I was just digging into his knowledge). He gave me a brief explanation then went and grabbed two pairs of keys of asked for my license and asked me to please be gentle. No problem. I took a sedan out for about 5 minutes not being terribly brutal, came back jumped in the wagon and took it out for 15 minutes and came back and started haggling. I quickly explained, I'm not into haggling, make me a good offer and we'll have no problems. He starts in "well, we have 05's coming in very shortly so I'll cut you a killer deal on an 04 if you'd like since there are only some minor cosmetic changes. We have an incentive from Subaru right now, so this is what I can do for you" ok...get this.....The very first offer was $1k under invoice. I shook his hand and explained that I had to talk it over with the wife, but I'd give him a call first thing in the morning. No pressure, real nice, handed me his card and said he'd anticipate my call.
I went home, told the wife the deal, she said go for it. One of my friends wanted to tag along with me so we jumped in his car and headed out. Along the way I explained to him what went on at Stevens Creek and he got a glimmer in his eye. He said "If I can get you the same deal or better and Stevens Creek will you buy from there." I said "sure", So away we went. This time we were met by a very nice Polish salesman. Very polite, but lacked self assurance and was pretty much jello. Every question my friend or I asked, the salesman got up and asked someone else to answer. About half way through the negotiation the previously mentioned black guy/girl with the identity crisis barged in and started whining that I was his customer, but I quickly made it clear I wasn't interested in dealing with him/her. My friend was starting to get impatient. He said, "look this is the offer he was given, either you better it or we leave" and a few other kind words with his excellent Israeli haggling skill coming out(not to mention he was sweet talking the salesman in Polish too lol) Well the manager finally came out and my friend said "Ok enough of this. This is the offer on the table, you either match the price except put my friend in an 05 or we walk" the manager stuck his hand out and said deal.
Whew trouble over....but wait...there's still the financing dept. He quickly filled out the papers puts it in front of me and says "ok buddy sign here" without even attempting to tell me to read it. Well I did read it and he had me down for 11% interest. What in the holy hell? I have pristine credit with a Fica high enough to have every credit company in the world begging for my business. Oh HELLLL no. My friend just about popped. He asked for the card from Carlsen real quick and talked to the saleman up there. He asked "Ok if my friend has perfect credit, what is the optimum interest rate he could get on a either 4 or 5 year term" Carlsen Salesman puts his cards on the table again and says "right now there's a special incentive for 1.9%" Again my friend demands the matching and after him getting pretty bent(an act actually) the financing guy pretended he was doing me a HUGE favor and did it.
Ok finally done.... but wait.. My car was prepped and out front. I get the introduction and notice a big scratch on the nose of the car. Oh great, here we go. The manager tap dances and tells me to have it fixed and he'll reimburse me. I just about reached over the counter and strangled him. "I haven't even started the car nor moved it a single inch and there's a scratch, YOU WILL FIX IT" he played the same game as the financing guy and pretended he was doing me a big favor. He gave me a loaner car until it could be fixed that ran like utter crap, it stalled twice on me. I brought it back and drove my other car the two days they took to fix a scratch on plastic.
Two days later I finally come to pick up my car I purchased two days before. It now had 150 miles on it(of course they are too big of morons to flatbed a brand new car to have it fixed). There was overspray EVERYWHERE on the car. Hood, roof, mirrors, engine, windows, they had obviously done zero masking, although the scratch was fixed well. I was about a half of a step away from absolutely losing it. I was so frustrated I was ready to tell them to stick the car up their *** and refuse receipt of it(thankfully I still hadn't signed that paper and they knew it).
A day later I finally pick up my car, I was so war torn I was just happy to be done with it. Since then I refuse to go there even to have service done, although I have picked up a few parts from the parts dept, kind of hard to screw that up. I've went as far as Carlsen(I live by San Jose state) and even ventured over the hill to Santa Cruz to have service done, now I jsut take it to Gruppe-S. Since the day I got my car, I have made it an absolute point whenever my car is brought up in a conversation to point out how absolutely horrible Stevens Creek is and make it a quest to make sure they get absolutely NO business from anyone I know. I personally know of 6 people that I have swayed from buying their Subbys at Stevens creek, 5 bought from Carlsen, 1 from Santa Cruz. Hope it was worth it to you guys.
Cliff notes:
Rude
Slimey
Sleazy
did I mention slimey?
ok end rant.
(*** edited due to typos, I think I got most of em
)
Last edited by illusion; 08-25-2005 at 08:04 AM.
08-25-2005, 01:10 AM
#231
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hahaha
Sounds like the best way to end "What went wrong?" is to have your licensing agreement with Subaru to sell and service these wonderful cars REVOKED.
Personally, I think there are more than enough competent, friendly, and knowledgeable dealers (unlike yourselves) to pick up the slack. Maybe we should start a letter writing campaign to Mr. Kelso (among others) to make this happen. I'm sure that with enough pressure...something will either change, or the business relationship will END with Stevens Crook Subaru.
Personally, I think there are more than enough competent, friendly, and knowledgeable dealers (unlike yourselves) to pick up the slack. Maybe we should start a letter writing campaign to Mr. Kelso (among others) to make this happen. I'm sure that with enough pressure...something will either change, or the business relationship will END with Stevens Crook Subaru.
08-25-2005, 09:09 AM
#232
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Originally Posted by yayitzian
subaru of riverside in socal has always thrown in the crush washer for me for free, and it has been under 9 bucks.
08-25-2005, 09:12 AM
#233
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Originally Posted by Roo
15208AA07A - oil filter (updated from 15208AA100)
11126AA000 - crush washer
I would like to know how much is shipping on this ~$6 combo?
11126AA000 - crush washer
I would like to know how much is shipping on this ~$6 combo?
$6 for filter and $0.70 for washer.
of course, its $9 for shipping, but just buy 9 filters and washer and that makes it all worth it. its like $1 shipping for each filter/washer combo. plus you'll have filters for about 30k miles. booya
08-25-2005, 09:18 AM
#234
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stevenscreek Subaru crew
You detail dept. burned my front bumper upon delivery and I got scheduled 2 days later and left the car for 3 days and nothing was done.
Four years later and 42 calls unreturned, you guys still owe me $200 that was due back to me by the sales manager (european guy) this became about after a$$wipe general manager shut the bumper skin swap down (he called and authorized it) and I never got the money back that was agreed upon.
Parts dept. needs help as well. Thats another thread.
I never went back since
my 2 cents.
You detail dept. burned my front bumper upon delivery and I got scheduled 2 days later and left the car for 3 days and nothing was done.
Four years later and 42 calls unreturned, you guys still owe me $200 that was due back to me by the sales manager (european guy) this became about after a$$wipe general manager shut the bumper skin swap down (he called and authorized it) and I never got the money back that was agreed upon.
Parts dept. needs help as well. Thats another thread.
I never went back since
my 2 cents.
08-25-2005, 09:41 AM
#235
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Thread Starter
Join Date: Sep 2003
Posts: 85
Originally Posted by nKoan
Then answer me this, why did different dealerships quote me different "invoice" prices? Shouldn't they all be the same.
Ok I'm back for more abuse. The invoices on Subaru's tend to be different from car to car because the factory puts different accessories on each vehicle. The base invoice is the same but after options most cars will be different.
08-25-2005, 09:44 AM
#236
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Originally Posted by thefreak
Ok I'm back for more abuse. The invoices on Subaru's tend to be different from car to car because the factory puts different accessories on each vehicle. The base invoice is the same but after options most cars will be different.
be actively trying to solve things. print this entire thread out and give it to the owners. do SOMETHING. ive never been there, but only becuase i am scared to death. why should that be the case? why should i be scared to walk into a store ive never stepped foot in? and i'm one who tries to give local places more of a chance. that tells you something is not working....
Last edited by Yin; 08-25-2005 at 09:47 AM.
08-25-2005, 09:52 AM
#237
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Join Date: Sep 2003
Posts: 85
Originally Posted by tedshred
I bought an STI at stevens creek subaru about 3 months ago.
My experience goes as follows.
Almost from the moment i stepped out of my car, I had a salesperson approach me. I indicated that I wanted to test drive an STI. I mentioned that I had bypassed other dealers I had been to because non were willing to allow me (31 year old *******), to test drive the car.
After a short discussion, the salesperson got the keys to a used '04 STI and we tok the car out for a spin. I believe the car had 16k miles on it.. so it was obviously broken in. I didnt really get on the gas too much although I did take a couple of quick corners.
Once we returned to the dealership, we went in to discuss terms. I selected the specific vehicle on the lot that I wanted.
The deal:
First of all stevens creek subaru marks up the STI from it sbase price of 32k to 39k. I was pretty sure that this happened everywhere.. at least in the bay area being that this is thier top of the line car. I was dissappointed to discover that this is not the case.
I negotiate the price from 39k down to 34k. The insisted that because of hte popularity of the car, they felt some markup was reasonable. Fine.
We negotiated my trade in. They didnt offer me much on my trade-in but in the end, I was really just interested in the OTD price. 3 hours or so of back and forth and finally I got terms that were acceptable for me.
Ok that was done.. Now I had to speak to the finance guy who typed up the contract for me. He had the hard sell on all the useless addons and i spent 20 minutes telling him i didnt want them.. yet he kept on asking. and asking again. I told them I didnt want to pay more than $500/month payment on it. He kept adding things and saying.. well that will only bring it up to $520.. .. come on add this and it will onyl bring the payment up to $504. It was frustrating.
I didnt have my pink slip for my car so I told him that I would bring it to him the next day..
I signed the contract.. was like ~6%.. Which i wasnt happy with but accepted it as I go thte payment I wanted (finally). I signed the contract and left with the car. The next day i get a call from the finance guy telling me that he got me a lower interest rate and had filled out a new contract and only needed me to come in and resign to get the new rate. I showed up at the dealer and sat down with the finance guy.. ( different guy). He explained the new contract to me which had the lower rate, but he had added an option i didnt really want. His argument was that total of the payments after interest would still be less than the previous contract. Without thinking ( and this was stupidity on my part), i signed the new contract. I didnt realize that even though his statement was true.. the actual amount of the loan had increased and if i were to refinance elsewhere.. my total payments would end up being more. I asked him to remove the option.. and he told me that he had not written up the contract.. It was the other finance guy and he was not around that day. It was a snow job in that respect. In my haste to quickly end the process, I made a hasty decision and have had regrest about it since.
It wasnt until after I spoke with my mother (banker), that I realized my mistake. I feel like i was taken advantage of, but it was my own stupidity that allowed it to happen.
Despite that, I still brought the car back for its first oil change.
Overall: I expected to haggle and negotiate ove rthe price of the car when I got thier. That experience could have been easier.. but I had no qualms with the outcome of that.
The sales part of the deal was acceptable. Not exemplary in any way.. but expected. the finance part was questtionable.
the financing part I have had various negative emotions about. Chalking it up to a lifes lesson, but not happy with the sneaky underhanded way the finance guy added to his bonus by adding options that i didnt want and conveniently not being there to take it off when I went to speak with him about it. I should have stayed with the original contract.
On another note: when I wanted to bring the car in for the oil change.. I give the dealer a call and askif i can bring the car in (same day). the person on the phone very ridely tells me that there is no way in hell and does not qish to pursue it at all. wasnt upset by what he said as much as how he said it... I asked 3 times to speak to the service department.. but was never transferred. In the end.. the person i spoke to asked me what I needed and then actually checked with the service manager instead of talking out of his azz and I was able to bring my car in for an oil change that day. took and hour and I was out. 1/2 good experience 1/2 bad. Give credit where credit is due. they got me in the same day.. which i was happy with.. but getting there could have a been a more pleasant experience.
T-
My experience goes as follows.
Almost from the moment i stepped out of my car, I had a salesperson approach me. I indicated that I wanted to test drive an STI. I mentioned that I had bypassed other dealers I had been to because non were willing to allow me (31 year old *******), to test drive the car.
After a short discussion, the salesperson got the keys to a used '04 STI and we tok the car out for a spin. I believe the car had 16k miles on it.. so it was obviously broken in. I didnt really get on the gas too much although I did take a couple of quick corners.
Once we returned to the dealership, we went in to discuss terms. I selected the specific vehicle on the lot that I wanted.
The deal:
First of all stevens creek subaru marks up the STI from it sbase price of 32k to 39k. I was pretty sure that this happened everywhere.. at least in the bay area being that this is thier top of the line car. I was dissappointed to discover that this is not the case.
I negotiate the price from 39k down to 34k. The insisted that because of hte popularity of the car, they felt some markup was reasonable. Fine.
We negotiated my trade in. They didnt offer me much on my trade-in but in the end, I was really just interested in the OTD price. 3 hours or so of back and forth and finally I got terms that were acceptable for me.
Ok that was done.. Now I had to speak to the finance guy who typed up the contract for me. He had the hard sell on all the useless addons and i spent 20 minutes telling him i didnt want them.. yet he kept on asking. and asking again. I told them I didnt want to pay more than $500/month payment on it. He kept adding things and saying.. well that will only bring it up to $520.. .. come on add this and it will onyl bring the payment up to $504. It was frustrating.
I didnt have my pink slip for my car so I told him that I would bring it to him the next day..
I signed the contract.. was like ~6%.. Which i wasnt happy with but accepted it as I go thte payment I wanted (finally). I signed the contract and left with the car. The next day i get a call from the finance guy telling me that he got me a lower interest rate and had filled out a new contract and only needed me to come in and resign to get the new rate. I showed up at the dealer and sat down with the finance guy.. ( different guy). He explained the new contract to me which had the lower rate, but he had added an option i didnt really want. His argument was that total of the payments after interest would still be less than the previous contract. Without thinking ( and this was stupidity on my part), i signed the new contract. I didnt realize that even though his statement was true.. the actual amount of the loan had increased and if i were to refinance elsewhere.. my total payments would end up being more. I asked him to remove the option.. and he told me that he had not written up the contract.. It was the other finance guy and he was not around that day. It was a snow job in that respect. In my haste to quickly end the process, I made a hasty decision and have had regrest about it since.
It wasnt until after I spoke with my mother (banker), that I realized my mistake. I feel like i was taken advantage of, but it was my own stupidity that allowed it to happen.
Despite that, I still brought the car back for its first oil change.
Overall: I expected to haggle and negotiate ove rthe price of the car when I got thier. That experience could have been easier.. but I had no qualms with the outcome of that.
The sales part of the deal was acceptable. Not exemplary in any way.. but expected. the finance part was questtionable.
the financing part I have had various negative emotions about. Chalking it up to a lifes lesson, but not happy with the sneaky underhanded way the finance guy added to his bonus by adding options that i didnt want and conveniently not being there to take it off when I went to speak with him about it. I should have stayed with the original contract.
On another note: when I wanted to bring the car in for the oil change.. I give the dealer a call and askif i can bring the car in (same day). the person on the phone very ridely tells me that there is no way in hell and does not qish to pursue it at all. wasnt upset by what he said as much as how he said it... I asked 3 times to speak to the service department.. but was never transferred. In the end.. the person i spoke to asked me what I needed and then actually checked with the service manager instead of talking out of his azz and I was able to bring my car in for an oil change that day. took and hour and I was out. 1/2 good experience 1/2 bad. Give credit where credit is due. they got me in the same day.. which i was happy with.. but getting there could have a been a more pleasant experience.
T-
08-25-2005, 09:52 AM
#238
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Originally Posted by thefreak
Ok I'm back for more abuse. The invoices on Subaru's tend to be different from car to car because the factory puts different accessories on each vehicle. The base invoice is the same but after options most cars will be different.
I know people like me, and even people who don't even own Subarus, are extremely wary to even step foot on Stevens Creek just because of the bad rep you guys have acquired over the past few years.
I've read all those posts about the finance dept, but i'm glad my car was paid for in cash.
I really hope this isn't just another facade of "oh we're improving...really!" and changes for the positive actually come up. But I'll let other people be the guinea pigs and I'll be reading the posts on what they have to say.
08-25-2005, 09:59 AM
#239
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Thread Starter
Join Date: Sep 2003
Posts: 85
Originally Posted by ZeR0
Well I just went car shopping today for a WRX. First place I went to was Carlsen, it was the best experience Ive had going into a dealer. Made it clear what I wanted and the sales person there, Greg, explained everything and went through the payments and invoices for me.
When all was done I decided to think about it and head home, while heading home my friend and I thought, why not stop by Stevens Creek, it cant be as bad as everyone makes it. We were wrong. I have never been more insulted by any other car dealer ever. The sales person there, I believe his name was Hassan totally didnt know what he was talking about and was just trying to make a sale. Told me things that were obvious about the wrx and called it a 4x4. Then he took my license and and went to talk to a financial supervisor or something and came back and refused to give me a quote or even do any sort of business with me because I didnt have my cosigner with me. I now understand why everyone hates Stevens Creek and I will never go there again. I hope the place burns down.
Also the WRX I was intrested in from Carlsen was 25kOTD, while the WRX at Stevens Creek had a 30k asking price!
When all was done I decided to think about it and head home, while heading home my friend and I thought, why not stop by Stevens Creek, it cant be as bad as everyone makes it. We were wrong. I have never been more insulted by any other car dealer ever. The sales person there, I believe his name was Hassan totally didnt know what he was talking about and was just trying to make a sale. Told me things that were obvious about the wrx and called it a 4x4. Then he took my license and and went to talk to a financial supervisor or something and came back and refused to give me a quote or even do any sort of business with me because I didnt have my cosigner with me. I now understand why everyone hates Stevens Creek and I will never go there again. I hope the place burns down.
Also the WRX I was intrested in from Carlsen was 25kOTD, while the WRX at Stevens Creek had a 30k asking price!
08-25-2005, 10:05 AM
#240
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Thread Starter
Join Date: Sep 2003
Posts: 85
Originally Posted by ipozestu
I was in the other day when ESX was there. I was checking oiut the quality of your lot stock in between eating a Subway Sandwich and checking out Julies behind :banana:. There were a few guys checking out a new wagon. I began to talk with them about the car. Basically putting it on the pedestal it deserves to be on. WHen they wer approached by the salesman. I asked him one quick question about the car. Who does your detailing? His response was "Why do you ask?". I replied "because you should fire him this paint looks terrible". His response was "oh this hasn't been detailed yet". Clearly it had been given a Shoddy detail job. Buffer swirls up the yang, burn marks on the hood and fender. You guys destroyed the factory paint. I am certain that everyone here knows that Subaru paint quality is... Let's just say not up to snuff. Quite a bit of care needs to be taken, especially with a high speed buffer on a BLACK car. See I know, because I detail myself. Anyone that has seen my car can attest to that.