Best Phone Call EVER!

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Old May 19, 2009 | 04:59 PM
  #76  
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Next time ask the woman if she wants to take it a step further and take The D-man's dinner while she's at it.

I had a woman call up wanting a product, and wanted us to match the online price. My coworker said "Well, we've never done that, but I'll go ahead and ask my manager for you." So she wrote a note for our boss and the next day I asked my boss (already knowing the answer) what the decision was. She went "So she wants US to sell it to her for the price an online warehouse sells it for?" Me: "Yup." Boss: "Ha!"

I left the lady a voicemail:
"Well, I went ahead and talked to my boss about the price. If you want it for $99 you're more than welcome to go ahead and buy it online. However, if you'd like to buy it from us that helps us, a local business, stay in business and support your local economy, then we'll be happy to sell it to you at our price."

A few days later she came in (driving a new legacy wagon) and was still trying to push for a discount.

Her: "I can get it for $30 less online and not have to pay taxes."
Me: "They sell it below our cost (not entirely true, or we would be ordering it from them too) so we just simply can't match that price without LOSING money on the sale. However, I can offer you actual customer service, let you handle the product before you buy it, and answer any questions you may have, face to face."

Sold it for full price

People that aren't involved in business, or that lack common sense, never understand that there's more to the bottom line than just a store's cost vs. a store's retail price.
Old May 19, 2009 | 05:02 PM
  #77  
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Bingo!!!
Old May 19, 2009 | 05:06 PM
  #78  
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LOL...

Dude dont give Mioke a gun or anything that resembles it, dont you all remember him and the *****?

-Noah
Old May 19, 2009 | 05:09 PM
  #79  
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Originally Posted by LICmotorsports
LOL...

Dude dont give Mioke a gun or anything that resembles it, dont you all remember him and the *****?

-Noah
Oh you need to see the pictures from last weekend then when my neighbor past out in a chair in front of the shop!!!!!

Lets just say the ***** got some use
Old May 19, 2009 | 06:39 PM
  #80  
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Oh **** Mike, I have to see those pictures!! I don't make it down there nearly enough
Old May 19, 2009 | 07:10 PM
  #81  
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Damn I Fing miss being at the shop.

- FTW ..... CHECK
- Politely telling people to **** off ..... CHECK
- Homie hookup aka reacharound ..... CHECK!


EADIA. FTW!


edit: for myself...can I get the essay hookup holmes?

Last edited by Hatteroo; May 19, 2009 at 07:14 PM.
Old May 19, 2009 | 07:23 PM
  #82  
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Originally Posted by aboothman
Oh **** Mike, I have to see those pictures!! I don't make it down there nearly enough
Yea you should!

The guy didn't wake up through all of this so I got bored with him still napping there and grabbed some fire crackers and set them under the seat and lit them. He's an ex-marine I think he woke up thinking he was in a war some where and went ballastic. Tommy, Earl, myself and a handful of customers were in tears we were laughing so hard!

Me being a complete tool I forgot to camcord the event, that wont happen again!

Mike
Old May 19, 2009 | 07:32 PM
  #83  
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I feel for you Noah... At least you don't have to deal with the name of your shop changing... I got a call the other day...

ME: Thank you for calling FedEx Office. This is Jourdan, What can I do your you today?

CALLER: Oh I am trying to call Kinko's. *CLICK*

I was a little dumbfounded...
Old May 19, 2009 | 07:34 PM
  #84  
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LOL...oh dont fool yourself, I get that one too.



ME: LIC Motorsports this is Noah

CALLER: Oh this isn't Kaiser?

ME: Nope, this is LIC Motorsports.

CALLER: Well do you have their number?

ME: Click....LOL


-Noah
Old May 19, 2009 | 07:53 PM
  #85  
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FedEx Office is Kinko's
Old May 19, 2009 | 08:06 PM
  #86  
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Originally Posted by LICmotorsports
LOL...oh dont fool yourself, I get that one too.



ME: LIC Motorsports this is Noah

CALLER: Oh this isn't Kaiser?

ME: Nope, this is LIC Motorsports.

CALLER: Well do you have their number?

ME: Click....LOL


-Noah
In the words of Will Ferrell as Alex Trebek
"Simply stunning..."
Old May 19, 2009 | 09:17 PM
  #87  
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lol...

-Noah
Old May 19, 2009 | 10:38 PM
  #88  
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lmao great post.
Old May 19, 2009 | 10:48 PM
  #89  
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Originally Posted by JourdanWithaU
I feel for you Noah... At least you don't have to deal with the name of your shop changing... I got a call the other day...

ME: Thank you for calling FedEx Office. This is Jourdan, What can I do your you today?

CALLER: Oh I am trying to call Kinko's. *CLICK*

I was a little dumbfounded...
I'd be kind of confused with that question too.
Old May 19, 2009 | 11:49 PM
  #90  
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Originally Posted by LICmotorsports
LOL...oh dont fool yourself, I get that one too.



ME: LIC Motorsports this is Noah

CALLER: Oh this isn't Kaiser?

ME: Nope, this is LIC Motorsports.

CALLER: Well do you have their number?

ME: Click....LOL


-Noah
got you beat

so i pick up

"thanks for calling XXXXXXXXX this is mike how can i help you?"

"do you go by air port?"

"uhh yes we have customers by teh air port we can deliver there"

"how about teusday?"

"ok we go there everyday so tuesdays are not a problem"

" ok come to my house"

"ummmmm what shop is this?"

"no i want you take me to the airport. this is 1800 red cars right?"

"yeah but we dont have red cars.................... you mean the red vans thats a shuttle service? they are 800 red vans"

"so you cant take me to the airport" click

here in so cal we have a shuttle service called prime time theyhave red vans



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