Stevens Creek Subaru Asks You Bay Area What Went Wrong?
Registered User
iTrader: (4)
Joined: Mar 2003
Posts: 3,670
From: East Bay / Pomona
Car Info: '02 PSM WRX
I came by this place a few months back to pick up a replacement part for a friend and some pudgy dude starting talking to try to sell me a new Sti.
Said my car was too old and I should by a newer car which was "way better and faster" than my "old" car.
He was trying to sell me a used 06 WRB Sti and I pulled up in my X.
laughed my a*s off pulling away.
Said my car was too old and I should by a newer car which was "way better and faster" than my "old" car.
He was trying to sell me a used 06 WRB Sti and I pulled up in my X.
laughed my a*s off pulling away.
If in doubt, FLAT OUT
iTrader: (33)
Joined: Oct 2010
Posts: 7,046
From: Nor Cal SJ
Car Info: 2010 Hatch, 2011 Sedan
I bought my car from them 2 years ago as well and had no problems.
Only reason I went to Stevens Creek is because they had the last manual hatch in the South Bay. Same reason why my car is gold, it was seriously the last one.
Been going to Stevens Creek ever since for service as well. Never had any problems.
And I think Ryan is a pretty cool guy. Eh runs the parts department and doesn't afraid of anything.
Only reason I went to Stevens Creek is because they had the last manual hatch in the South Bay. Same reason why my car is gold, it was seriously the last one.
Been going to Stevens Creek ever since for service as well. Never had any problems.
And I think Ryan is a pretty cool guy. Eh runs the parts department and doesn't afraid of anything.
This is an old and long read, but a very, very good one.
Confessions of a Car Salesman - Edmunds.com
Confessions of a Car Salesman - Edmunds.com
Something Custom
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Joined: Aug 2003
Posts: 14,505
From: Las Vegas NV
Car Info: 2018 Grand Cherokee Limited Ecodiesel EOC Stage 1
It's QQ thankyouverymuch
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Joined: May 2007
Posts: 19,721
From: San Jose
Car Info: 2011 SWP WRX Hatch
Registered User
Joined: Jul 2009
Posts: 857
From: Portland OR
Car Info: 00 BRP 2.5RS Sold = 04 SRR WRX Wagon, 06 AW STI :(
I felt I had to bump this instead of creating a new thread.
Im so pissed at Stevens Creek, again... My story: A buyer from Sacramento was interested in my car so he wanted a pre purchase inspection done at a dealer. Im not to far from Stevens Creek so I figured lets try out there service dept. Well I was happy it was done before they said so, but then again they did estimate 3 hours for a simple inspection/smog (takes me 30-45mins at my shop), but when I picked it up they couldnt find my keys and I had to go around asking people for them. Then I check my bank yesterday and I got double charged, called 3 times and got no answer. They gave me an email address to forward my bank statement to but the email didnt work!
Well that stuff isnt too big of a deal but what the tech wrote was, first off they gave me the inspection sheet and not the person interested...big no no for any shop. Looking over it they said my head gasket was seaping, all my suspension should be replaced because it was aftermarket, the rear toe-arms are aftermarket, some bolts were loose, the turbo inlet hose was loose. So naturally the potential buyer turns down the car and alarmed I put it up on the rack yesterday. What did I find: Head gaskets completely DRY, rear toe arms are stock (dang, wish they were aftermarket), no bolts loose, turbo inlet hose perfectly fine. . .what a bunch of bull ****. I missed an opportunity to sell my car for this.
Still having the double charge Im calling them today again and telling them my experience, another reason why this dealer SUCKS.
Im so pissed at Stevens Creek, again... My story: A buyer from Sacramento was interested in my car so he wanted a pre purchase inspection done at a dealer. Im not to far from Stevens Creek so I figured lets try out there service dept. Well I was happy it was done before they said so, but then again they did estimate 3 hours for a simple inspection/smog (takes me 30-45mins at my shop), but when I picked it up they couldnt find my keys and I had to go around asking people for them. Then I check my bank yesterday and I got double charged, called 3 times and got no answer. They gave me an email address to forward my bank statement to but the email didnt work!
Well that stuff isnt too big of a deal but what the tech wrote was, first off they gave me the inspection sheet and not the person interested...big no no for any shop. Looking over it they said my head gasket was seaping, all my suspension should be replaced because it was aftermarket, the rear toe-arms are aftermarket, some bolts were loose, the turbo inlet hose was loose. So naturally the potential buyer turns down the car and alarmed I put it up on the rack yesterday. What did I find: Head gaskets completely DRY, rear toe arms are stock (dang, wish they were aftermarket), no bolts loose, turbo inlet hose perfectly fine. . .what a bunch of bull ****. I missed an opportunity to sell my car for this.
Still having the double charge Im calling them today again and telling them my experience, another reason why this dealer SUCKS.
Registered User
iTrader: (1)
Joined: Oct 2010
Posts: 784
From: San Jose, CA
Car Info: 2011 STi Sedan Plasma Blue
If you paid with credit card, you can call your bank and have them remove the 2nd charge with out a problem. Wish people would stay away from Stevens Creek, makes me sick seeing their lot every time I have to drive down Stevens Creek, and makes me sick to see their Ads on TV I just want to toss my remote at the TV.
Registered User
iTrader: (2)
Joined: Aug 2009
Posts: 1,296
From: Santa Rosa
Car Info: 2015 WRX Limited (sold 2009 WRX beast)
FU Stevens Creek!!!!!!!!!!!! FU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Leave me alone, and stop calling me to say sorry, I herd it enough from Jeff, Masood, and Kevin.
Your words lack actions. Just leave me alone. My blood just boils when I see your building when I drive by, my blood boils when I see your ad on TV, I just can't believe you guys treated my brand new 2011 STi like crap that I had to buy a new one from the damage you guys done to it.
Leave me alone, and stop calling me to say sorry, I herd it enough from Jeff, Masood, and Kevin.
Your words lack actions. Just leave me alone. My blood just boils when I see your building when I drive by, my blood boils when I see your ad on TV, I just can't believe you guys treated my brand new 2011 STi like crap that I had to buy a new one from the damage you guys done to it.
If in doubt, FLAT OUT
iTrader: (33)
Joined: Oct 2010
Posts: 7,046
From: Nor Cal SJ
Car Info: 2010 Hatch, 2011 Sedan