Wheel & Tire Everything about tires and wheels.

Tire Rack issues

Thread Tools
 
Search this Thread
 
Old Dec 15, 2005 | 04:21 PM
  #1  
herrjr's Avatar
Thread Starter
VIP Member
iTrader: (12)
 
Joined: Aug 2004
Posts: 1,642
From: CAL - California
Car Info: AWD & RWD JDM
Exclamation Tire Rack issues

I'm just curious: have any of you ever experienced any problems with Tire Rack? I've only bought tires and car parts from them before, with no problems whatsoever, but recently I got my first set of wheels & tires from them; everything was correct, except for the bolt pattern! I noticed that on the invoice I was emailed all the details were listed including tire designations, etc., except for the bolt pattern. And actually what frustrated me most was the salesman who I placed the order with (Alex ext.# 294), who immediately returned my message when I was placing the order, didn't bother to return my message when I called about the issue after I received the wheels. So I had to call customer service, it took two calls, finally straightened out the issue, and now the wheels and tires are headed back. I'm still undecided as to whether I should buy a replacement set from them. This whole drama has made me wary of making such a major purchase online (over $2k), especially because of all the hassles involved when problems occur. I hope you all had better experiences than me.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Heedz
NorCal Classifieds
8
Jun 25, 2014 12:13 AM
only1NCE
NorCal Classifieds
10
May 29, 2012 05:49 PM
WRXWagon203
Engine/Power - EJ20T (pre-2006 WRX and JDM)
2
Jul 5, 2004 10:58 PM
02rex99
Wheel & Tire
4
Jun 7, 2004 09:36 AM
Dtech
Wheel & Tire
2
May 19, 2003 09:59 AM




All times are GMT -7. The time now is 04:37 PM.