Letter Of Complaint (To Subaru)
Registered User
Joined: Apr 2003
Posts: 1,013
From: california, LOS ANGELES
Car Info: dream car Subaru STi
that suks wrxwagon that ur car has problems and u bought it brand new.. im guessing that maybe since its 2002, u might have gottten a very buggie wrxwagon, there is always a chance of buying a glichy car, 1 out of a 1000 or something...u should maybe wiat for the 2004 models and trade ur car in for a 2004, the 2004 will be much improved and new look. as u kno everyyear the car is made with better quality, every small little thing
Thread Starter
Registered User
Joined: Mar 2003
Posts: 168
From: Wilton,CT
Car Info: Sold My Stage 4+ Wa-Goon :(
Problem Solved; almost a year ago.
Please disregard the statement(s) above; 'twas always a(n) tumultuous time dealing with any dealership, that is neither here nor there. In the posts above, I had in-directly threatened personal property of the owner of Wilton Subaru; and due to this; legally, something could come up which prevents me from future endeavors with said company.
The statements, which I made, slight of a year ago; only allows me to look back in horror at what an upset client can say about service and the like; when in fact, said client caused his or her own difficulties, and the dealership was correct in the statement it made to the client.
Since the incident, I have had nothing but personal and genuine service from Wilton Subaru; especially via the phones (regarding parts) and in person (whilst picking up said parts). Do not judge this dealership by the statements I have made. The statements were childish, and quaintly -- water under the bridge; water far past that bridge; and onward the bridge goes.
The situation was taken care of; and as such, I should have recanted the information posted here quite some time ago. However, due to my lack of doing so; I have inadvertently put myself at the bottom of the barrel.
I am extremely sorry for my rants.
Best Regards,
Gered C. Andrews
The statements, which I made, slight of a year ago; only allows me to look back in horror at what an upset client can say about service and the like; when in fact, said client caused his or her own difficulties, and the dealership was correct in the statement it made to the client.
Since the incident, I have had nothing but personal and genuine service from Wilton Subaru; especially via the phones (regarding parts) and in person (whilst picking up said parts). Do not judge this dealership by the statements I have made. The statements were childish, and quaintly -- water under the bridge; water far past that bridge; and onward the bridge goes.
The situation was taken care of; and as such, I should have recanted the information posted here quite some time ago. However, due to my lack of doing so; I have inadvertently put myself at the bottom of the barrel.
I am extremely sorry for my rants.
Best Regards,
Gered C. Andrews
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Re: Letter Of Complaint (To Subaru)
[QUOTE] Originally Interested in finding an 'exceedingly quick' wagon to transport myself and my belongings to our destination – I jumped into the decision of obtaining the WRX Sport Wagon as soon as possible. [QUOTE]
probibly not the best statement to put in a complaint about dealer treatment and waranty.
probibly not the best statement to put in a complaint about dealer treatment and waranty.
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Posts: n/a
I have to say, it is quite amusing reading all of your whining and complaining. It is painfully obvious that none of you have a clue how dealerships work, or work with the manufacturers to reslove problems. Maye, and this is just a thought,,if you approach the dealership in a professional manner, they will treat you with the respect that you feel you deserve. What I found even more amusing than all of the replies was that the person who originated this post NEVER EVEN SPOKE TO THE SERVICE MANAGER at Wilton.
Dealers are there to support all of you from start to finish. Stop trying to point fingers all the time. It usually points back to you.
Just ask Gered.
Dealers are there to support all of you from start to finish. Stop trying to point fingers all the time. It usually points back to you.
Just ask Gered.
Thread Starter
Registered User
Joined: Mar 2003
Posts: 168
From: Wilton,CT
Car Info: Sold My Stage 4+ Wa-Goon :(
Indeed, however (back then, in good ol' 2003, lets keep resurrecting the olden, less-informed days 
) when I spoke with my salesman (who is no longer at the dealership) and the individual in charge of.. financing (??) over there (when the issues were at hand) they should have pointed me to the service manager instead of dismissing me.
All is well though; live and learn.
(Holy run-on batman, my statement above is quite confusing to read -- I guess my emerson-like writing skills dissipate with lack of sleep).
P.S. -- 04sti04.. Either you are very good at assuming things or we've met at said dealership
.
) when I spoke with my salesman (who is no longer at the dealership) and the individual in charge of.. financing (??) over there (when the issues were at hand) they should have pointed me to the service manager instead of dismissing me.All is well though; live and learn.
(Holy run-on batman, my statement above is quite confusing to read -- I guess my emerson-like writing skills dissipate with lack of sleep).
P.S. -- 04sti04.. Either you are very good at assuming things or we've met at said dealership
.
Last edited by WRXWagon203; Mar 13, 2004 at 09:56 AM.
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