One of my spokes cracked ...

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Old 09-02-2010, 03:28 PM
  #31  
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Not too sure, just looking for some 18's and i thought i'd start here off first to help a fellow i-clubber if they are trying to trade wheels. Just seeing what options are open here before i just buy some new/used one's.

If nothing comes up, i might just stick with what i have and just paint them flat black. I like my wheels a lot and especially the tire size but i was just seeing what was out there if anyone was down to trade. I'm even down to throw a little bit of money on top of if the trade offer is good.
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Old 09-02-2010, 04:03 PM
  #32  
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Originally Posted by Mr. Xevious
Joe has always had stellar customer service, I have a hard time believing that he would ignore a customer for 9 months.
I'm sure he's talking about Rota directly, and not suby/wheeldude. But still, we're close enough that we could try to get that wheel replaced under warranty.
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Old 09-02-2010, 04:10 PM
  #33  
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Ahh cool! Good luck, hope a cool deal comes through for ya.

Originally Posted by kc2o04
Not too sure, just looking for some 18's and i thought i'd start here off first to help a fellow i-clubber if they are trying to trade wheels. Just seeing what options are open here before i just buy some new/used one's.

If nothing comes up, i might just stick with what i have and just paint them flat black. I like my wheels a lot and especially the tire size but i was just seeing what was out there if anyone was down to trade. I'm even down to throw a little bit of money on top of if the trade offer is good.
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Old 09-02-2010, 09:09 PM
  #34  
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Originally Posted by joltdudeuc
By any chance did you come to me with this? I don't remember, but I doubt I would have sat on it. I've been there, in the Rota office when some ricer came in with a wheel he lied about hitting a pot hole with (he definitely crashed the car and hit a curb... it was in 4 pieces and showed evidence of a hard hit)... and they replaced it for him. I was pissed, but whatever. So, I dunno Greg, that's hard to swallow. One of us at suby/wheeldude might have been able to help with that. Maybe it was a discontinued wheel?
Originally Posted by joltdudeuc
I'm sure he's talking about Rota directly, and not suby/wheeldude. But still, we're close enough that we could try to get that wheel replaced under warranty.
This was back when I worked for Marin Mazda-Subaru and sold a set to a client with an Outback Sport. I called you guys, you told me warranty was an issue between me and Rota directly, and I went to the guy you told me to contact. As a matter of fact, near the end of this whole debacle, I believe it was you or Joe that dropped by and picked up the wheel to transport it back to Rota to show them the crack.

I left Marin Mazda-Subaru with that issue still unresolved. The client came to see me about six to eight months later at the place I moved to, and told me he finally simply bought another set of wheels.
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Old 09-03-2010, 11:13 AM
  #35  
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Originally Posted by Roo
This was back when I worked for Marin Mazda-Subaru and sold a set to a client with an Outback Sport. I called you guys, you told me warranty was an issue between me and Rota directly, and I went to the guy you told me to contact. As a matter of fact, near the end of this whole debacle, I believe it was you or Joe that dropped by and picked up the wheel to transport it back to Rota to show them the crack.

I left Marin Mazda-Subaru with that issue still unresolved. The client came to see me about six to eight months later at the place I moved to, and told me he finally simply bought another set of wheels.
I totally remember now. I came and got the wheel from you. I think it was a Steel Grey Downshift, and they stopped making those long, long ago. I'm sorry that it didn't work out for that customer, but if the wheel is not in stock in the PI or in hayward, there really isn't much they can do. It's not like Wheels have a lifetime warranty, but Rota does do what they can for owners, I think it was just circumstances that they couldn't get the same wheel. I remember them needing to check in the PI, but those wheels went out of production long ago.
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Old 09-03-2010, 08:51 PM
  #36  
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wheel fatigue: http://www.tirerack.com/wheels/tech/...jsp?techid=110

it, quite unfortunately, happens no matter the brand. i'm just waiting for my SSRs (Super Soft Rims) to crack on me.
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Old 09-03-2010, 09:44 PM
  #37  
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for what its worth, i had 4 rota's crack on me. i never once spoke to subydude. i contacted rota specifically. They asked for pictures, i gave them to them. They gave me any choice of rota i wanted, completely free of charge, no questions asked. +1 for rota.
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