new credit card scam over the phone (was: Just as a heads up)

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Old Aug 24, 2006 | 05:19 PM
  #1  
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Just as a heads up

Just had this email forwarded to me:

WARNING...New Credit Card Scam.

Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA &MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.

One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard".

The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460 Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in Arizona ?" When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?" You say "yes". The caller continues - "I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800-VISA) and ask for Security. You will need to refer to this Co
ntrol Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"


Here's the IMPORTANT part on how the scam works. The caller then says, "I need to verify you are in possession of your card". He'll ask you to "turn your card over and look for some numbers". There are 7 numbers; the first 4 are part of your card number, the next 3 are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?" After you say No, the caller then thanks you and states, "Don't hesitate to call back if you do", and hangs up.

You actually say very little, and they never ask for or tell you the Card number But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in th e last 15 minutes a new purchase of $497.99 was charged to our card.


I checked this out on snopes.com

Long story made short - we made a real fraud report and closed the VISA
account. VISA is reissuing us a new number.

What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation.

The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening.

Please pass this on to all your family


Cliff Notes: Scammers are saying that they're your credit card company, have all your information and are telling you they noticed a charge which doesn't seem normal in your credit card charging pattern. All they ask is for you to tell them the 3 digit code to confirm that you still have the credit card and they will issue you a credit for the purchase that seemed irregular.
Old Aug 24, 2006 | 05:37 PM
  #2  
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wow!! thanks for the heads up.
Old Aug 24, 2006 | 06:12 PM
  #3  
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people need to learn what social engineering is.
Old Aug 24, 2006 | 07:58 PM
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Sneaky little hobbitssis...
Old Aug 24, 2006 | 11:00 PM
  #5  
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thanks for the info
Old Aug 24, 2006 | 11:09 PM
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F'ing Scammers!!!!! If I get a hold of one of these ****'s it is all over!!!!!!!!!
Old Aug 24, 2006 | 11:46 PM
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thanks! ill pass this info along
Old Aug 26, 2006 | 03:05 PM
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Damn Identity Thieves!!!

Thanks for the info.
Old Aug 27, 2006 | 11:08 AM
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craziness! thanks for the heads up!
Old Aug 27, 2006 | 01:56 PM
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thanks for the heads up, already spread it around
Old Aug 28, 2006 | 01:14 PM
  #11  
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damn shady people these days, sad that these type of occurances are not uncommon
Old Aug 29, 2006 | 12:41 PM
  #12  
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I wonder what they would say if you answer their lead question with "yes, as a matter of fact, I DID purchase an anti-telemarketing device for that amount. Why?"

Also, you can give them a fake CSV number, just to see if they say, "yes, that's correct." To which you respond.. "no, that's not correct. I gave you a fake number. Why do you have an incorrect CSV for my card?"

Then you can REALLY screw with them.

shadowcat, who has baited so many scammers that it's becoming a hobby
Old Aug 29, 2006 | 02:29 PM
  #13  
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ish
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that type of scam is nothing new, it has been around for a long time.
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