So i take my car in and they have a tech drive it without me of course, when i pick it up they act like everything is cool, and on the ride home i hear a clunking, i check my trunk and their ****ing service piece of **** guy drove my car so goddamn hard the sub and it's mounts ripped out. The mounts were perfect before this visit and i had no problems so he was obviously beating on my car hard. When talking to them on the phone they gave me the run around and b/s about how I need to bring it back in blah blah, i won't let those cockscukers touch my car again. Don't ever buy from them or visit their service department they are all scheeming punks kids.

 

Uh oh... Let's hope they don't turn out like Steven's Creek...

 

but yeah, diablo sucks. my friend sold his 98 rs to them and traded for a 04 wrx. i went there a couple weeks later to see what they were selling his car for. talked to the salesman about it and he lied to me about the condition of the car. (it had been in a major accident and they were aware of it) and the guy told me it had never been in an accident and was perfect.

even after $13000 worth of repairs he said it never drove right. it should have been totaled

 

Diablo cracked my lip, pushing it up and causing the bumper to get all scratched up as well and didnt say anything to me (not sure if they knew or not)

When I mentioned it they took responsibility and fixed it, however they couldnt fix it to my satisfaction the first 2 times so they ended up having my car for like a month while they were trying to fix it right.

They gave me a loaner the whole time, but it was still irritating.

 

boo hoo

 

Diablo Mazda Subaru sucks, do NOT patronize their dealership!

 

Note taken. Not that I'd ever go anywhere else than Santa Cruz (even if my car broke down in front of Diablo). They still cant beat Stevens creek... lol, I'd rather sell my car then let them service it.