dia de los Thurs
Troll
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And the Discount Tire Direct manager that called me about my survey response regarding their poor "special order" process isn't there....so that means I'm 0 for 2 on my phone calls for the day
What really bothers me about the Cap One stuff is (A)the rep didn't say "you have these 2 recurring charges from us, would you like to cancel them as well? your credit card will not be completely closed until they are canceled" but of course why would they, thats less potential money for them and (B)when I call theres no option to talk to a rep to cancel the recurring charges! They probably wont let me talk to anyone until the two charges are paid for because they know that people will call and complain that the charges werent cancelled. I may have to pay them and then file a claim or something to get them (and hopefully the previous one) refunded
What really bothers me about the Cap One stuff is (A)the rep didn't say "you have these 2 recurring charges from us, would you like to cancel them as well? your credit card will not be completely closed until they are canceled" but of course why would they, thats less potential money for them and (B)when I call theres no option to talk to a rep to cancel the recurring charges! They probably wont let me talk to anyone until the two charges are paid for because they know that people will call and complain that the charges werent cancelled. I may have to pay them and then file a claim or something to get them (and hopefully the previous one) refunded
Last edited by VRT MBasile; Mar 20, 2008 at 01:24 PM.
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capital one sucks. they report in such a manner that it appears that your account with them is at 100% utilization.
on a different topic, i get to go home at 3 today and tomorrow is a company holiday.
on a different topic, i get to go home at 3 today and tomorrow is a company holiday.
Troll
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From: Reno, NV
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not a Cap One card anymore

badgeneticowned
