WiHa Tools
09-24-2003, 11:56 PM
#1
Big Baller
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iTrader: (1)
Join Date: Nov 2002
Location: Washington
Posts: 1,821
Car Info: 93 BG5, 00&01 GM6, 06LGT, 07STi
WiHa Tools
I ordered some tools the other day from wiha. I really needed the Torx-Plus wrenches. Unfortunately they sent me some plain ol' hex key wrenches..
AAAAAAAAAAAAAHHHHHHHHHHHHHhhh
However, when I called them and left a message explaining what happened, they called back the same day (only a few hours later- right when they opened) to tell me they already sent the correct tool kit next day air.
Overall I am very pleased with their customer service. They were fast, pleasant and appoligetic.
If you need some tools that are hard to find they have an online catalog at www.wihatools.com . Also, I have a catalog if you're looking for anything. It's full color with COMPLETE descriptions of EACH and EVERY tool they sell.
I recommend them
they shipped the tools on the day after my order... you rarely see that anymore.
AAAAAAAAAAAAAHHHHHHHHHHHHHhhh
However, when I called them and left a message explaining what happened, they called back the same day (only a few hours later- right when they opened) to tell me they already sent the correct tool kit next day air.
Overall I am very pleased with their customer service. They were fast, pleasant and appoligetic.
If you need some tools that are hard to find they have an online catalog at www.wihatools.com . Also, I have a catalog if you're looking for anything. It's full color with COMPLETE descriptions of EACH and EVERY tool they sell.
I recommend them
they shipped the tools on the day after my order... you rarely see that anymore.
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Jay04WRX
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08-09-2003 11:07 PM