Cold weather problems
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Posts: n/a
My WRX is sitting in the dealers lot, (Jack Miller Subaru, Olathe KS)
It only took a 5 minute talk w/ the service manager.
They hooked me up w/ an Outback rental no cost to me.
The only bad news is... (5) cars on the lot waiting for parts...
it could be as long as 3 weeks before the parts come in.
But ...I'm not putting miles on the Rex, and dont have to worry about avoiding soccer mom's who cant drive in the snow.
It only took a 5 minute talk w/ the service manager.
They hooked me up w/ an Outback rental no cost to me.
The only bad news is... (5) cars on the lot waiting for parts...
it could be as long as 3 weeks before the parts come in.
But ...I'm not putting miles on the Rex, and dont have to worry about avoiding soccer mom's who cant drive in the snow.
Registered User
Joined: Nov 2003
Posts: 3
Took my '02 WRX Wagon to the shop yesterday (a Sunday) for this issue - had the same symptoms as described elsewhere in this forum, including the fuel puddling, etc.
This morning, I called the Subaru national customer service number (1-800-SUBARU8), at the advice of one poster on (I think?) this thread. The gentleman I spoke to there advised that I get my service manger to call his "Regional Representative" or "District Manager" to get approval to repair this under warranty (I have approx. 70K on the car). He also called the service guy handling my car at Austin Subaru and, apparently, the DM.
In speaking with my service guy, he'd never heard of anyone requesting this before, but he offered to do it, anyway. This afternoon I received word back from him that Subaru approved the repair under warranty!!
Saves me $604!!!!
Thanks, guys!!!
Dave
This morning, I called the Subaru national customer service number (1-800-SUBARU8), at the advice of one poster on (I think?) this thread. The gentleman I spoke to there advised that I get my service manger to call his "Regional Representative" or "District Manager" to get approval to repair this under warranty (I have approx. 70K on the car). He also called the service guy handling my car at Austin Subaru and, apparently, the DM.
In speaking with my service guy, he'd never heard of anyone requesting this before, but he offered to do it, anyway. This afternoon I received word back from him that Subaru approved the repair under warranty!!
Saves me $604!!!!
Thanks, guys!!!
Dave
Registered User
Joined: Feb 2003
Posts: 76
I've had two WRXs, both of them smell like a gas station when starting up in cold weather. My dad was in the car once and said "wow, smells rich". My current WRX (an 04) has a catless up-pipe, seems to smell worse, but what a nice cheap upgrade (among other things) that is.
Can't wait to smell the guess tomorrow.
Can't wait to smell the guess tomorrow.
Guest
Posts: n/a
i had the same problem with my 02 rex the first time i brought it in they said they fixed it then a week later it came back they fixed it a second time about 2 months ago and its been fine they didnt charge me for a thing and i got to drive a new legacy but it was still a pain in the *** bringing it in so many times for the same problem
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medicSTi
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