The truth about i-speed..."back to the bay..."
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Originally Posted by Imprezer
From i-Speed website...
Quirt, can you show us some pics of the new facility, please...
Quirt, can you show us some pics of the new facility, please...
There are a few pictures of the facility on my site. As time allows, there will be more to come.
You are also welcome to come by for a tour if you find your self in the neighborhood
Quirt Crawford
Registered User
iTrader: (2)
Joined: Jul 2003
Posts: 172
From: San Jose
Car Info: 2004 STi Yellow/Black
As far as the AFR thing goes. 
I know that Bill certainly let me log mine. I have fairly recently cracked the ring lands on pistons #2 and #4. This was after a much different tune and turbo and I had other problems that very likely contributed to it. While I think Bill might have noticed earlier that the car wasn't running quite right due to an intake leak. I don't hold him responsible, though I doubt he is entirely free of blame either.
I will be getting my next tune done by Mike at Gruppe-S though that is mostly due to location. I just don't have time to wait for Bill's schedule when he will be in NorCal.
As far as ISpeed in general, Chris has always been polite though I was less than impressed by their installation skills. e.g rounded off bolts, and lack of torque wrenches.
Bill has never been anything but professional and customer oriented and I haven't had a problem w/ him.
I know that Bill certainly let me log mine. I have fairly recently cracked the ring lands on pistons #2 and #4. This was after a much different tune and turbo and I had other problems that very likely contributed to it. While I think Bill might have noticed earlier that the car wasn't running quite right due to an intake leak. I don't hold him responsible, though I doubt he is entirely free of blame either. I will be getting my next tune done by Mike at Gruppe-S though that is mostly due to location. I just don't have time to wait for Bill's schedule when he will be in NorCal.
As far as ISpeed in general, Chris has always been polite though I was less than impressed by their installation skills. e.g rounded off bolts, and lack of torque wrenches.
Bill has never been anything but professional and customer oriented and I haven't had a problem w/ him.
Guest
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Good afternoon,
Recent events have indicated that there have been a growing number of dissatisfied I-Speed customers in the Bay Area. We are sincerely sorry that some of you are unhappy with the work and/ or services that we provided. At I-Speed, we have always maintained that even one unhappy customer is one too many.
We would like to believe that we always go above and beyond when it comes to any I-Speed related issues which concern our customers. As such, we would like to extend our services, FREE of charge, to anyone who may have had a problem with prior work.
No questions asked. Just tell us how we can make it right, and we will do our utmost to fix whatever may be wrong. We are making our DynaPak, install center, and array of services available to all previous customers who have experienced a problem of any sort.
Again, if you have a complaint, we're here to make right by you, so please, do let us know how we can do that.
Please feel free to call us at 760-631-2937 or stop by the shop at 4168 Avenida De La Plata, Oceanside CA 92056 for scheduling or just to talk with us. You can also reach us via email at sales@i-speed.us.
Regards,
The I-Speed Team
Recent events have indicated that there have been a growing number of dissatisfied I-Speed customers in the Bay Area. We are sincerely sorry that some of you are unhappy with the work and/ or services that we provided. At I-Speed, we have always maintained that even one unhappy customer is one too many.
We would like to believe that we always go above and beyond when it comes to any I-Speed related issues which concern our customers. As such, we would like to extend our services, FREE of charge, to anyone who may have had a problem with prior work.
No questions asked. Just tell us how we can make it right, and we will do our utmost to fix whatever may be wrong. We are making our DynaPak, install center, and array of services available to all previous customers who have experienced a problem of any sort.
Again, if you have a complaint, we're here to make right by you, so please, do let us know how we can do that.
Please feel free to call us at 760-631-2937 or stop by the shop at 4168 Avenida De La Plata, Oceanside CA 92056 for scheduling or just to talk with us. You can also reach us via email at sales@i-speed.us.
Regards,
The I-Speed Team
VIP Member
iTrader: (3)
Joined: Nov 2002
Posts: 4,074
From: BAIC Wagon Clique
Car Info: '02 WRB WRX Wagon
I got road tuned by I-speed and my car does appear to be and drive fine. Unfortunately being unemployed is keeping me from getting dyno pulls done. Soon I should be able to though.
Originally Posted by I-Speed USA
Good afternoon,
Recent events have indicated that there have been a growing number of dissatisfied I-Speed customers in the Bay Area. We are sincerely sorry that some of you are unhappy with the work and/ or services that we provided. At I-Speed, we have always maintained that even one unhappy customer is one too many.
We would like to believe that we always go above and beyond when it comes to any I-Speed related issues which concern our customers. As such, we would like to extend our services, FREE of charge, to anyone who may have had a problem with prior work.
No questions asked. Just tell us how we can make it right, and we will do our utmost to fix whatever may be wrong. We are making our DynaPak, install center, and array of services available to all previous customers who have experienced a problem of any sort.
Again, if you have a complaint, we're here to make right by you, so please, do let us know how we can do that.
Please feel free to call us at 760-631-2937 or stop by the shop at 4168 Avenida De La Plata, Oceanside CA 92056 for scheduling or just to talk with us. You can also reach us via email at sales@i-speed.us.
Regards,
The I-Speed Team
Recent events have indicated that there have been a growing number of dissatisfied I-Speed customers in the Bay Area. We are sincerely sorry that some of you are unhappy with the work and/ or services that we provided. At I-Speed, we have always maintained that even one unhappy customer is one too many.
We would like to believe that we always go above and beyond when it comes to any I-Speed related issues which concern our customers. As such, we would like to extend our services, FREE of charge, to anyone who may have had a problem with prior work.
No questions asked. Just tell us how we can make it right, and we will do our utmost to fix whatever may be wrong. We are making our DynaPak, install center, and array of services available to all previous customers who have experienced a problem of any sort.
Again, if you have a complaint, we're here to make right by you, so please, do let us know how we can do that.
Please feel free to call us at 760-631-2937 or stop by the shop at 4168 Avenida De La Plata, Oceanside CA 92056 for scheduling or just to talk with us. You can also reach us via email at sales@i-speed.us.
Regards,
The I-Speed Team
12 days late and 4 or 5 motors short.
Guest
Posts: n/a
Originally Posted by dr3d1zzl3
12 days late and 4 or 5 motors short.
although i do give them credit for biting the bullet, it seems as if their last post was of course in their own best interest. they don't want to lose customers/business by by getting a bad name from all this mess so they decided to finally reply.
a good shop would've done this immediately. shame on you ispeed.
but again, i do give them props for finally coming out and doing the right thing. (i don't know how many bay area folks will drive to Oceanside to "fix" their car though)
Peace
