Picketers at Livermore Subaru 4/5/08

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Apr 10, 2008 | 08:31 AM
  #31  
Quote: Hey, Im a detailer at the Livermore Automall and the Subaru dealership. I work there and I dont know what the story is. Im gonna ask tomorrow for sure though.

My mom mentioned the picketers, but I never got to see them cause i was at school and stuff. There's a 07 sti in the shop right now. its engine is blown. the guy changed the oil twice, and he has over 10K miles on the car. maybe hes one of the unhappy customers...
RustyBaker, be careful saying things you're not supposed to in case your boss is watching. You don't want to get fired for saying the wrong thing on a forum.
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Apr 10, 2008 | 08:32 AM
  #32  
Quote: I have to take my car there for the 15,000 mile tunup next week

Jeff, why don't you just take is somewhere else like LIC or GST.
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Apr 10, 2008 | 08:46 AM
  #33  
The 15k service is a glorified $150 oil change. Most 10 minute oil change places check all of the same stuff on a car and charge no extra. My $.02
Your local tuner shop can do it for much less, and hold on to your receipts to maintain your warranty.
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Apr 10, 2008 | 08:55 AM
  #34  
^yup oil change and tire rotation...and of course, the 150 point inspection LOL... And all for the low price of $149.99...gotta luv dealerships
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Apr 10, 2008 | 10:56 AM
  #35  
IMMEDIATE STOP SALE ORDER
TO: GLR-- MAR-- NWR-- SCR-- SDC-- SWR Dealers
FROM: Subaru of America, Inc.
DEPARTMENT: Service
DATE: 04/07/2008

--------------------------------------------------------------------------------


Legacy vehicles have been added to the Stop Sale

We regret to inform you that we must place an immediate stop sale order on all of the 2008/2009 Subaru Impreza, Forester and Legacy vehicles equipped with a 2.5L Turbo Engine produced with the beginning chassis number and later as shown below.

Model
Body Type
Chassis Number
Production Date

Forester Wagon 701045 or later 2008/01/08 or later

Legacy 2.5GT-LTD 222825 or later 2008/02/04 or later
2.5GT-B 222958 or later 2008/02/04 or later
OBK 2.5XT-LTD 353835 or later 2008/02/01 or later

Impreza Sedan 523363 or later 2008/01/08 or later
Wagon 825183 or later 2008/01/08 or later


The reason for this immediate Quality Assurance action is that there have been several reports of “Engine Knocking Noise” from other markets on vehicles produced after the production dates listed.

Initial investigation confirms an internal wear issue on the failed units.

In the interest of preventing any possibility of failures for our customers, we have chosen to isolate any potentially affected vehicles by ceasing sales of the potentially affected units until the root cause and correction can be identified.

All the other displacement engines and the 2.5L Natural Aspirated Engine are excluded from this action.

Your region/distributor will be contacting you with a detailed list of affected vehicles assigned to your dealership. However, dealer trades cannot be tracked so please be aware of the affected VIN range.

If you have a vehicle in inventory that falls into the affected vehicle range, please ensure that your sales and service staff are immediately notified that the unit is un-saleable until further notice from SOA or your region/distributor.

If any of those vehicles has an unusual engine noise, please notify the SOA Technical Helpline immediately with all of the details and submit an E-QMR.

Should a customer bring an affected vehicle into your service department for an unusual engine noise, please immediately arrange that they are given the use of a clean SSLP vehicle and notify the Technical Helpline and submit an E-QMR.

You will be contacted shortly thereafter on how to proceed.
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Apr 10, 2008 | 10:56 AM
  #36  
^^ that should explain some of the blow motors.
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Apr 10, 2008 | 12:05 PM
  #37  
Did my own 10k mi service; just checked the items stated in the owners manual. To heck with overpaying for service. I'll take it in for my 30k mi service and then its "good day sir!" until 50k mi.
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Apr 10, 2008 | 05:18 PM
  #38  
well, i just traded my WRB wrx and bought a 06 Sti from livermore, over the weekend and they told me that a guy had an sti but the motor was blown, and all subaru of america wanted was a reciept of an oil filter or oil, customer stated he went to jiffy lube, but if he did they write the VIN down and do a report, of course none of this came up. So the guy has a downed STI, personally i keep my reciepts of work done to my cars. Livermore also made a sign saying this is what happens when you dont do recommended service for your vehicle.
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