Not sure if anyone else was aware of the issues I had with the smartire system I bought from tire rack to go with my winter rim and tire package I bought from them. but there were some issues that I was really unhappy with.

I was a bit bummed and disappointed in the system and Dexter came through!!!!

He took full resposibility for the problems that we were having w/ the original set up of the sys, and I did say WE were having because from the moment I spoke with him about the issues he made me feel as if the issues I was having he was having! He went above and beyond my expectations to resolve the entire issue and for that I thank him, Not once did I feel I was alone and screwed because he he was an online dealer, which was a concern I had initially.

I would have no problem purchasing from tirerack again and thank you Dexter,

You are the man!!!!!:banana: