Speed Element
09-16-2010, 12:31 PM
#1
Speed Element
These guys are awesome!
I went in for my 30k service for my automatic transmission 2008 subaru impreza 2.5i early in the morning and was out by an hour and a half.
The only "negative" thing would be it was early and the morning and the tech accidently got rid of the K&N Air Filter I had and replaced with OEM stuff. (I understand that people make mistakes so that's why I dont really mind too much because its something small.)
BUUUUT when I called them and told them about it, they were generous enough to check to make sure they still had it. It turns out they didn't and they ended up ordering a brand new one for me at no charge.
I would not have a problem with taking my car back there to do my service at all. A+ on their speed and customer service. :-)
I went in for my 30k service for my automatic transmission 2008 subaru impreza 2.5i early in the morning and was out by an hour and a half.
The only "negative" thing would be it was early and the morning and the tech accidently got rid of the K&N Air Filter I had and replaced with OEM stuff. (I understand that people make mistakes so that's why I dont really mind too much because its something small.)
BUUUUT when I called them and told them about it, they were generous enough to check to make sure they still had it. It turns out they didn't and they ended up ordering a brand new one for me at no charge.
I would not have a problem with taking my car back there to do my service at all. A+ on their speed and customer service. :-)
10-20-2010, 01:32 PM
#5
Registered User
iTrader: (1)
Join Date: Sep 2004
Location: here and there
Posts: 195
Car Info: an EQ tuned box
Not wanting to clutter up the section, I'm going to go ahead and give thumbs up to Speed Element as well. I've recently taken the Forester in for a 60K service, and left happy.
Ryan was extremely polite. All questions were answered without so much as a hint of condescension. Friendly staff + genuine Subaru parts + competitive rate is a combination difficult to fault.
Having done business with SE, I can honestly say the positive reviews on Yelp are justified.
Thanks again, Speed Element, for a pleasant dealing.
And Ryan, I hope the neck feels better today.
Ryan was extremely polite. All questions were answered without so much as a hint of condescension. Friendly staff + genuine Subaru parts + competitive rate is a combination difficult to fault.
Having done business with SE, I can honestly say the positive reviews on Yelp are justified.
Thanks again, Speed Element, for a pleasant dealing.
And Ryan, I hope the neck feels better today.
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