That place out of Florida is giving me a headache and a half. I had recently called and inquire about an exhaust system by Turbo XS. They said they did not have it in stock. I told them I was interested and asked them if they could hold it for me once they got one.

They agreed and asked for my credit card information in order to hold it. They reassured me they WOULD NOT ship out the order unless I confirmed and that they would call me as soon as they got it in stock: as I had to give them a delivery address and I was still uncertain if I would go w/the whole system and/or w/the downpipe.

Well, I got to my house (this happened about 10 days ago) and I found the system in my doorstep. I was *&^#pissed. Not only did they not call me to confirm they had gotten it but proceeded to ship it to my address.

I think I would have only bought the cat-back after giving it some thought but I returned the whole thing anyway and refused shipment.

Now they want to charge me shipping and handling for a product I DID NOT order. When I called them about it, the manager said that basically they would not refund that portion......he also called me a liar....yeah, right!

Don't ever order anything from those clowns!

Angel

 

Report it to VISA then. I've dealt with companies before you wanted to take my money for products that weren't in stock and then a week or so later mail it out without as much as a follow up call to confirm that I still wanted it.

 

Yup, my Discover Card has already refunded the product part but the "re-stocking" fees and the freight is being contested back by Nippon Power. This is one of those things that gets dragged on and on......it just irritates the crap out of me.

I sent them a letter copying the better business bureau in Miami and Dayton and I am also making sure I let people know of their business practices...they should not get away that easy.

Angel