I'm on my forth Subaru(since 1995) and 3 times they've declined to do warranty work on 3 different cars so they lose. I'll never be back. I'm telling all 798 people I know never to go there too.

 

What work are you trying to get done? How old is your Subie? What about mods? I have had a couple of big repairs done to my WRX under warranty without a problem or even a hassle.

-J

 

i am very curious to know what you took your car in for, and for what reason they denied you warranty work. the only place i have heard of people having trouble is Bath Subaru. i talked with one guy who bought there, and they tried to deny him a clutch b/c of having a Cobb CAI, and borla headers, cat-back. he fought with them and actually called Cobb, and got them in touch with Bath. in the end they replaced his clutch.
So please tell us why you were denied, and what car, and what problems. don't just bash on maine mall w/o giving proper reason.

-PJ

 

I tried to post a very long reply but got logged off. So I'll give you the short ver.

Trying to get an alignment and tires. Mine are very cupped and noisy. The alignment caused the lumpyness. I know, I'm a Master ASE certified mechanic at another dealership. They say an alignment is required as preventive maintence at 15k. It doesn't say that in the owner's manual or maint schedule. Outcome, tires and alignment is not covered under warranty.

This is the 3rd time I've tried to get warranty crap fixed there(since1995 I've owned imprezas and a legacy), 3rd time they've denied.

My car has no modifications. My wife drives it mostly. Third shift nurse, so she wouldn't even hear the tires at all over the blasting radio.

edit;added this...
anyway. I still like my suby. I'll be doing the alignment myself and get some decent tires. I know dealers like it when you have a working relationship with them(spend money there). But its hard for me to do that because I live so far from any dealer, and I do most of the maintenence myself. Where I work we've warrantied over $40,000 in tires and alignments over the past 2 years. A bad alignment from the factory is obvious and the dealer and manufacturer is obligated to fix it.