if we all go back to our n00b settings, we're even closer to that goal.

 

damn, at 5 posts per page we overshoot 555 and are at 574.

 

lol

 

I hate having to call tech support people. My internet connection started dropping itself a bit ago and they are trying to blame my router, even though their troubleshooting "techniques" are ***.

I hate how tech support always try to blame your hardware. If the connection was still hosed he woulda told me my NIC was bad. GRRR. I want to shoot some of these help desk people.

 

gee, what do ya know?!?! No that they reset my ethernet gateway in my garage (like I told them to do in the first effing place), my connection works GREAT!!! Through the router an everything, just like always. ***-hats

 

I ****ing hate tech support


Just keep in mind we hate dealing with you douches too

 

What company?

 

I know, I remember how hard it was, i just hate how whenever you call a tech support place they always try to blame the problem on some of your hardware or software that they don't own.

GRRR

 

in this case it was surewest, but they all do it.

 

Surewest represents all that is evil. run away and don't look back.

 

That's called "survival."

Otherwise, you start hitting people with blunt objects and puncturing them with staplers

 

And how is that the consumers problem? I pay for this ish, make it work goddammit!!!1!1!!1

 

Shut up, *****!


Nah, In my case, I only blame it on something external when it iit *is* something external. Talk to me about metrics sometime, and I'll enlighten you as to why helldesk is so stressful.

 

so much hostility

 

Well I guess thats partially true... My Comcast Cable went out the other day (just like, totally went dead) and I called up tech support. They had me reconnet the modem, but when i tried that it wouldnt reconnect. The guy had no idea what was going on, so he made me an apointment to get it checked.
The next day it went back on, and I called up to cancel and the techie said "Oh, looks like we had a system outage in your area yesterday and it got fixed" and im like, well duh.

On a positive note, Comcast emailed us yesterday and said "disconnect and reconnect your modem for 2x faster speeds!" Sure enough, I did that and did a test on broadband.com and we went from 2mb to 3.3mb download speeds, with a 240 upload speed! So im happy now