I work in the IT industry and part of my job is customer support. I ran into this webpage and it kind of reminded me of some of the calls I get. Check out the site, has some pretty funny reading.

http://chroniclesofgeorge.nanc.com/

 

Preach, on Brotha!
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I've havening met many peeple like that when since I ben in teh navy.



That is so sad that there are actually many people that are like that!! In the Navy, they used to be called RM's, ... but now they are called IT's!

 

When I was managing people in IT a couple years ago we got a guy like this. He was completely scary looking as well, unfortunately the previous manager had hired him and it took over a year to finally convince the CIO that he had to go. He couldnt spell. Would tell customers they were wrong. It was ridiculous. I assigned all his level 2 calls to someone else to go out in the field and troubleshoot. Not fun...