Wastegate porting service
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Wastegate porting service
I am posting my experience because I don’t want anyone else to get screwed like I did. If you are planning on using Deadbolt to port your wastegate you might want to think twice about it. I sent my turbo to him next day air ($127) on Monday with the list of things that I wanted done to it. He received it on Tuesday and he IM me on Wednesday asking what I wanted done and that he needed payment before he could begin work. I IM him back asking for an invoice so that I could Paypal him. On Thursday he IM me back asking again what I wanted done and telling me that he needed to get paid 1st. I IM him back that same day complaining that I wasted $127 to ship it to him next day and he still hadn’t done anything. I told him again what I wanted done, figured out my own costs (without and invoice), and sent him the funds via Paypal. He replied back that he didn’t like my attitude and that he was refunding my money and sending my turbo back un-touched. I finally got it back on the next Wednesday, nine days after I had initially shipped it out to him. The next day I took it to DPR Racing (dprracing.com) in Gardenia CA. He called me (Dan, the owner) the next morning (Friday) and told me it was ready. They ported the wastegate, exhaust inlet. Ported and mirror polished the compressor inlet, and compressor outlets, and sharpened the turbine blades. I cost more but I had it back in one day and had a lot more work done for the money. Dan (the owner) even called me back the next day at home to see how I liked it. It works great! No problems at all. I would highly recommend DPR Racing for turbo work or anything else, check out their site, they do a lot of WRX engine work. If you are going to do business with Deadbolt remember that he doesn’t have a phone and he doesn’t take credit cards. And he has now idea what customer service is. I know he is a moderator on this sight, and this might get deleted but I thought I’d try and pass on my experience anyways. Good luck
maybe you caught jerry at a bad time he was really good with me returned all my emails within minutes and some how my compressor housing got jacked up during shipping that he even went out of his way to find me a compressor housing to fit. I dont know what happened in your case but you cant judge a book by its cover.
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Reply #1:
Dan at DPR Racing asked me not to advertise the price he gave me but requested that if anyone ask to just refer them to him. I will tell you that it was more than the $195 Deadbold is charging for just the wastegate porting.
Reply #2:
I am only judging Deadbolt (Jerry) on the experience that I had with him. These are my own personal observations and experiences. After I thought about it, it didn't make sense that someone in a ligitimate buisness doesn't have a phone or accept credit cards. Had he had a phone none of this would have happened. You can come to your own conclusions.
Dan at DPR Racing asked me not to advertise the price he gave me but requested that if anyone ask to just refer them to him. I will tell you that it was more than the $195 Deadbold is charging for just the wastegate porting.
Reply #2:
I am only judging Deadbolt (Jerry) on the experience that I had with him. These are my own personal observations and experiences. After I thought about it, it didn't make sense that someone in a ligitimate buisness doesn't have a phone or accept credit cards. Had he had a phone none of this would have happened. You can come to your own conclusions.
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