tranny problem but I have 10000 mile warranty. Help please
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tranny problem but I have 10000 mile warranty. Help please
MY 2002 WRX is under the very expensive 100000 mile warranty. It grinds occasionally going into 1st so I took it in only to find out that to take the tranny apart would cost me $850 (if Subaru doesn't think it should be covered under warranty). On top of that the total fix may cost me $1800 if my 100000 warranty does not cover it. The service guy said that Subaru covers 85% of the people who have this problem, as long as it was not caused by driver abuse. Well I'm sure I dont' abuse this car. I keep her under 3500rpm's, There are NO engine mods, I don't race etc.
If subaru covers it I'll be fine. But if they don't I'm screwed.
What should I do?
Will the problem get worse?
If subaru covers it I'll be fine. But if they don't I'm screwed.
What should I do?
Will the problem get worse?
Registered User
Joined: Feb 2004
Posts: 720
From: The Hunted Forest
Car Info: Mazda Protege '02 (Wishing protege has AWD and a H6 twin turbo)
Originally Posted by rudedogsurfrat
MY 2002 WRX is under the very expensive 100000 mile warranty. It grinds occasionally going into 1st so I took it in only to find out that to take the tranny apart would cost me $850 (if Subaru doesn't think it should be covered under warranty). On top of that the total fix may cost me $1800 if my 100000 warranty does not cover it. The service guy said that Subaru covers 85% of the people who have this problem, as long as it was not caused by driver abuse. Well I'm sure I dont' abuse this car. I keep her under 3500rpm's, There are NO engine mods, I don't race etc.
If subaru covers it I'll be fine. But if they don't I'm screwed.
What should I do?
Will the problem get worse?
If subaru covers it I'll be fine. But if they don't I'm screwed.
What should I do?
Will the problem get worse?
You paid for the drivetrain to last 100000 miles and according to said contract they should fullfill their bargin by issue'ing the correct fix for the said problem.
VIP Member
Joined: Apr 2004
Posts: 975
From: Fremont
I dont see why they shouldn't cover it. Whether it was driver abuse or not, its a grind and they cannot prove that it was caused by drive abuse. If the gear was broken, then that would be a different situation. I would tell them that I'm not going to pay the money and I want you guys to fix this problem under warranty. If they won't, write to SOA and explain the situation. If they won't do anything, then I would cash out you extended warranty and get your money back. But I don't think that it would come to that. If you just start raising hell, they will probably fix it.
P.S. You might want to change the title of your thread, it reads 10000 mile warranty not 100000. Just a suggestion, you don't have to. Both Me and roadspike figure it out
P.S. You might want to change the title of your thread, it reads 10000 mile warranty not 100000. Just a suggestion, you don't have to. Both Me and roadspike figure it out
Last edited by Littleboyblue; Aug 15, 2004 at 12:46 AM.
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Originally Posted by rollsisu
It sounds to me like they'll cover it.
Do you really keep it under 3500rpm? If so, I'm not sure why you wasted your money on a WRX. You might as well have just gotten the 2.5rs.
Do you really keep it under 3500rpm? If so, I'm not sure why you wasted your money on a WRX. You might as well have just gotten the 2.5rs.
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well I got my suby back. SOA "decided" to pay for the fix. The service guy gave me a guilt trip saying that SOA will stop fixing the tranny's if people continue to abuse them. That is such bullcrap because I know I did not abuse my car. Also the front fender now is all scratched up from the idiot mechanic leaning on it while fixing the car. They buffed it out for me. How long will that last?
just my luck
just my luck
Registered User
Joined: Nov 2002
Posts: 174
From: Ontario
Car Info: 02 wrx
Originally Posted by rollsisu
It sounds to me like they'll cover it.
Do you really keep it under 3500rpm? If so, I'm not sure why you wasted your money on a WRX. You might as well have just gotten the 2.5rs.
Do you really keep it under 3500rpm? If so, I'm not sure why you wasted your money on a WRX. You might as well have just gotten the 2.5rs.
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