Where do you get your Subaru parts?

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Old Mar 20, 2008 | 09:41 AM
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Where do you get your Subaru parts?

I have been a loyal subaruparts.com customer since somewhere in 2002, but have not been able to successfully contact them in the last month. I have been on hold for over 3 hours now, left at least 4 messages and sent at least 3 emails - gotten no response.

I tried sending an email to Chaplins/subarugenuineparts and got a quick email back saying "if you want help with these parts please send your VIN" which I did, and never got a response back there either.

I am not looking for the regular Subaru parts counter like Carlsen where you pay more than list, but will do that if I need to. I have been trying to get parts for my Justy for over a month now....
Old Mar 20, 2008 | 09:46 AM
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I've used http://www.subarugenuineparts.com/ before with no problems at all. Give them a part number.

Or call Subaru of santa cruz. That's where I go for my stock parts. One or the other. I can get a 10% discount there if that helps any. Or buy some subaru bucks from someone.
Old Mar 20, 2008 | 09:47 AM
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I go here for stuff. http://www.1stsubaruparts.com/
Old Mar 20, 2008 | 09:48 AM
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Originally Posted by OneManArmy
I've used http://www.subarugenuineparts.com/ before with no problems at all. Give them a part number.

Or call Subaru of santa cruz. That's where I go for my stock parts. One or the other. I can get a 10% discount there if that helps any. Or buy some subaru bucks from someone.
Yeah, I couldn't find the part with the online parts thingy this time. Usually I can find the part numbers myself but this time I couldn't, so I emailed a description. Trish from subaruparts is always helpful and always has gotten me what I needed in the past even when I was looking for something weird for my Justy but I just cannot reach them.
Old Mar 20, 2008 | 09:53 AM
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Anyone got the part number for the push in clip thingys under the front bumper and for the skid guard? Repeatedly removing them plastic things using a flat screwdriver has some of mine worn...figure i'd buy some extras to keep handy.
Old Mar 20, 2008 | 09:54 AM
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Originally Posted by OwlBoogie
I go here for stuff. http://www.1stsubaruparts.com/
Nice! I just sent them a message. Thanks for the tip!
Old Mar 20, 2008 | 10:04 AM
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Last edited by Roo; Dec 31, 2008 at 11:22 AM.
Old Mar 20, 2008 | 10:06 AM
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Originally Posted by kaldereta
Anyone got the part number for the push in clip thingys under the front bumper and for the skid guard? Repeatedly removing them plastic things using a flat screwdriver has some of mine worn...figure i'd buy some extras to keep handy.
57728AC090 (4 needed)


$1.85 ea.
Old Mar 20, 2008 | 10:54 AM
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Originally Posted by Roo
I get my parts from the friendly parts guy at Prestige Imports.

His number is: 800-773-1855

-Gregory

He helps out answering questions, and gives i-club members a discount if you tell him you are from i-club. May not be as cheap as some of the others mentioned here, but personal service and helpful information makes up for that.
Awesome Roo - that is exactly the kind of ref I am looking for. I have TONS of respect for a great parts guy, and value means more to me than simply saving a buck...
Old Mar 20, 2008 | 11:04 AM
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Originally Posted by wombatsauce
Awesome Roo - that is exactly the kind of ref I am looking for. I have TONS of respect for a great parts guy, and value means more to me than simply saving a buck...


I don't think you realize WHO that parts person is.

Thanks for the number Greg, I'll be dialing for some things I need for the RS.
Old Mar 20, 2008 | 11:13 AM
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Originally Posted by joltdudeuc


I don't think you realize WHO that parts person is.

Thanks for the number Greg, I'll be dialing for some things I need for the RS.
Hahahahaha the joke's on me.
Old Mar 20, 2008 | 12:27 PM
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Originally Posted by Roo
I get my parts from the friendly parts guy at Prestige Imports.

His number is: 800-773-1855

-Gregory

He helps out answering questions, and gives i-club members a discount if you tell him you are from i-club. May not be as cheap as some of the others mentioned here, but personal service and helpful information makes up for that.
Hahaha, Greg just made my day.
Funniest thing i've read in a while.
Old Mar 20, 2008 | 02:14 PM
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Originally Posted by ShiroStee
Hahaha, Greg just made my day.
Funniest thing i've read in a while.
You should read funnier things.
Old Mar 20, 2008 | 03:51 PM
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One thing I think a lot of people don't realize is that a dealership parts department, rather than being like walking into a store to buy stuff, is staffed by sales people who have leeway in pricing.
Old Mar 20, 2008 | 04:24 PM
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Originally Posted by verc
One thing I think a lot of people don't realize is that a dealership parts department, rather than being like walking into a store to buy stuff, is staffed by sales people who have leeway in pricing.
Hmm... The last time I bought a part at Carlsen, I asked them why their parts were full bore list price and was told "that's what happens when you buy parts at the dealership" from the guy behind the counter. I asked if I could get any kind of discount on parts since I had all my WRX service done there and was told no. Parts I got from subaruparts.com were usually around HALF the price I was quoted at Carlsen, including shipping.

BTW that was the best experience I ever had at Carlsen (prolly since it was the last).



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