Where do you get your Subaru parts?
 

I have been a loyal subaruparts.com customer since somewhere in 2002, but have not been able to successfully contact them in the last month. I have been on hold for over 3 hours now, left at least 4 messages and sent at least 3 emails - gotten no response.

I tried sending an email to Chaplins/subarugenuineparts and got a quick email back saying "if you want help with these parts please send your VIN" which I did, and never got a response back there either.

I am not looking for the regular Subaru parts counter like Carlsen where you pay more than list, but will do that if I need to. I have been trying to get parts for my Justy for over a month now....

I've used [url]http://www.subarugenuineparts.com/[/url] before with no problems at all. Give them a part number.

Or call Subaru of santa cruz. That's where I go for my stock parts. One or the other. I can get a 10% discount there if that helps any. Or buy some subaru bucks from someone.

I go here for stuff. [url]http://www.1stsubaruparts.com/[/url]

[QUOTE=OneManArmy;2149211]I've used [url]http://www.subarugenuineparts.com/[/url] before with no problems at all. Give them a part number.

Or call Subaru of santa cruz. That's where I go for my stock parts. One or the other. I can get a 10% discount there if that helps any. Or buy some subaru bucks from someone.[/QUOTE]

Yeah, I couldn't find the part with the online parts thingy this time. Usually I can find the part numbers myself but this time I couldn't, so I emailed a description. Trish from subaruparts is always helpful and always has gotten me what I needed in the past even when I was looking for something weird for my Justy but I just cannot reach them.

Anyone got the part number for the push in clip thingys under the front bumper and for the skid guard? Repeatedly removing them plastic things using a flat screwdriver has some of mine worn...figure i'd buy some extras to keep handy.

[QUOTE=OwlBoogie;2149213]I go here for stuff. [url]http://www.1stsubaruparts.com/[/url][/QUOTE]

Nice! I just sent them a message. Thanks for the tip!

...

[QUOTE=kaldereta;2149224]Anyone got the part number for the push in clip thingys under the front bumper and for the skid guard? Repeatedly removing them plastic things using a flat screwdriver has some of mine worn...figure i'd buy some extras to keep handy.[/QUOTE]

57728AC090 (4 needed)


$1.85 ea.

[QUOTE=Roo;2149239]I get my parts from the friendly parts guy at Prestige Imports.

His number is: 800-773-1855

-Gregory

He helps out answering questions, and gives i-club members a discount if you tell him you are from i-club. May not be as cheap as some of the others mentioned here, but personal service and helpful information makes up for that.[/QUOTE]

Awesome Roo - that is exactly the kind of ref I am looking for. I have TONS of respect for a great parts guy, and value means more to me than simply saving a buck...

[QUOTE=wombatsauce;2149292]Awesome Roo - that is exactly the kind of ref I am looking for. I have TONS of respect for a great parts guy, and value means more to me than simply saving a buck...[/QUOTE]
:lol:

I don't think you realize WHO that parts person is.

Thanks for the number Greg, I'll be dialing for some things I need for the RS.

[QUOTE=joltdudeuc;2149301]:lol:

I don't think you realize WHO that parts person is.

Thanks for the number Greg, I'll be dialing for some things I need for the RS.[/QUOTE]

Hahahahaha the joke's on me.

[QUOTE=Roo;2149239]I get my parts from the friendly parts guy at Prestige Imports.

His number is: 800-773-1855

-Gregory

He helps out answering questions, and gives i-club members a discount if you tell him you are from i-club. May not be as cheap as some of the others mentioned here, but personal service and helpful information makes up for that.[/QUOTE]

Hahaha, Greg just made my day. :lol:
Funniest thing i've read in a while.

[QUOTE=ShiroStee;2149377]Hahaha, Greg just made my day. :lol:
Funniest thing i've read in a while.[/QUOTE]

You should read funnier things.

One thing I think a lot of people don't realize is that a dealership parts department, rather than being like walking into a store to buy stuff, is staffed by sales people who have leeway in pricing.

[QUOTE=verc;2149623]One thing I think a lot of people don't realize is that a dealership parts department, rather than being like walking into a store to buy stuff, is staffed by sales people who have leeway in pricing.[/QUOTE]

Hmm... The last time I bought a part at Carlsen, I asked them why their parts were full bore list price and was told "that's what happens when you buy parts at the dealership" from the guy behind the counter. I asked if I could get any kind of discount on parts since I had all my WRX service done there and was told no. Parts I got from subaruparts.com were usually around HALF the price I was quoted at Carlsen, including shipping.

BTW that was the best experience I ever had at Carlsen (prolly since it was the last).