Stevens Creek 1, Capitol Service 0

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Old 12-02-2011, 02:39 PM
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Stevens Creek 1, Capitol Service 0

Stevens Creek -1 , Capitol - 0

Called them yesterday to check on safety recall wxv-34 for rusty Forester control arms. The Capitol advisor had no idea what I was talking about, worse yet he said he would check and call me back. He never did. Called back today and talked to the same advisor who was like, uh , can you give me that recall number again?" Epic fail for him, the service manager who should be communicating these to his employees, and the GM for not making sure the SM does his job. All of you get F's and you won't be servicing any of my 3 subies.

Capitol , I will give you an A for the cutest phone answerer scheduler girl , she's a doll and very helpful, a rare combination.

Your shiny new service/parts area looks nice, now spend some time and money educating the rest of your staff.

Last edited by tbssubaru; 12-02-2011 at 02:40 PM. Reason: typo
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Old 12-02-2011, 05:06 PM
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I've seen the Capitol Subie scheduler/answerer girl a couple of times. There's actually two of them! They are both yum yum!!
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Old 12-02-2011, 06:03 PM
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Originally Posted by tbssubaru
Stevens Creek -1 , Capitol - 0 Epic fail for him, the service manager who should be communicating these to his employees, and the GM for not making sure the SM does his job. All of you get F's and you won't be servicing any of my 3 subies.
Be sure to pass on your positive experience at SCS to Tom, the director.
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Old 12-02-2011, 06:52 PM
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Originally Posted by OzzyP
I've seen the Capitol Subie scheduler/answerer girl a couple of times. There's actually two of them! They are both yum yum!!
Stevens Creek had a cute cashier last year but I haven't seen her in a while. A burly dude has rung me up the past few times I've been there.
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Old 12-02-2011, 07:14 PM
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Really glad to hear you had a good experience.

If there is anything I can do to help please don't hesitate to ask.

Ryan
Parts Manager
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Old 12-02-2011, 07:16 PM
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Cashier's phone # would be nice
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Old 12-02-2011, 07:28 PM
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Originally Posted by Lowend
Cashier's phone # would be nice
She doesn't work with us anymore. I don't much blame her. College grads usually don't want to be doing reception for long.

Besides, I'd not be handing out phone numbers. Sorry.
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Old 12-02-2011, 07:52 PM
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Stevens creek had a cute girl there a few months ago when I was buying parts

(Funny how this has turned into something about girls who work at the locations)
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Old 12-02-2011, 08:29 PM
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*Semi Off-Topic*

Originally Posted by Unit 91
Besides, I'd not be handing out phone numbers. Sorry.
I got no shame..
*Ryan knows who to call "For a cool time."

Last edited by TheFozz; 12-02-2011 at 08:32 PM.
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Old 12-02-2011, 08:32 PM
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For a good time call (800) 792-1841 and ask for Ryan?


Ask him to show you his undercarriage?
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Old 12-02-2011, 08:56 PM
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Cypress Coast has a hot cashier in service, She changed into a party dress in the bathroom and then went outside to wait for a ride. It got windy outside and her dress blew up around her neck almost LOL best trip to cypress coast ever!!
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Old 12-02-2011, 09:04 PM
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Originally Posted by Urban_Grey_2.5
Cypress Coast has a hot cashier in service, She changed into a party dress in the bathroom and then went outside to wait for a ride. It got windy outside and her dress blew up around her neck almost LOL best trip to cypress coast ever!!
I know exactly who you're talking about
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Old 12-02-2011, 11:29 PM
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Originally Posted by slugrx
Stevens creek had a cute girl there a few months ago when I was buying parts

(Funny how this has turned into something about girls who work at the locations)
Only the cute ones , it makes it easier pulling out the credit card to pay the bill . I guess in that regard its a lot like having a girlfriend or wife .
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Old 12-03-2011, 11:55 PM
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I went to Steven's Creek recently and I got invited backstage by Ryan, the parts manger,,,,,,he becomed me backstage to a rear area and showed me something I wish I could forever forget....


Those sick ****s at SCC had connected 9 Outbacks...tailpipe to intake...9 cars..just like the human centipede..

Ryan rolled his head back and laughed......he's twisted...

AND I believe he offered free crush washers with every oil filter sold

Very good service...twisted ****s....
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Old 12-04-2011, 12:55 AM
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Oh Ryan, wheres my free crush washer(s)???
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