My wife recently purchased some items from online, and they would give her lame excuses about not having it in stock and dragging the info around, and so she asked for refunds because they do not have it in stock, but then the people would stop responding to her emails of request to refund. And it turns out to be a site that is non-existance, what can I do to get her money back.

 

Call your credit card company and dispute the charge.

 

Yeah, if it's online, then just file with your credit card. If you used a debit card, you basically have no chance of getting your money back.

Also, when you're done, you can inform the BBB to prevent other potential customers from falling into the same trap. Also, inform your wife to use the BBB when researching an unkown website or business.

 

Yeah call your CC company and dispute. What company was this?

 

Debit card used as a Visa (charged as cc) should have the same protection as cc. My sister got her car broken into, and they used her debit card (charge as cc) and WAMU credited everythingback.

 

http://www.bergacci.com/

 

cool thanks guys

 

your wife sounds expensive to me

 

Maybe debit cards have gotten better, but I remember when if you ever had money pulled out through a debit, it was gone forever.

 

no she isn't she is like a saver and a spender but she knows what and how much she was buying something for her friend.