I just have to laugh....
03-29-2007, 12:00 PM
#1
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I just have to laugh....
Some kid just showed up at my shop in a GC8 TELLING me that he wants me to get a EJ205, and bolt it into his L.
He told me that it will run just fine on the stock ECU programming, and that all I have to do is bolt it in.
He got all mad when I politely told him that it wouldnt work, and said "thats not what my friend said" I love that one. "my friend did it, and I drove his car"
As a business owner, how do I react to this sort of thing?
I just smiled and said "looks like your friend knows something I dont, maybe you should take it to him."
How do I get people to listen to reason?
He told me that it will run just fine on the stock ECU programming, and that all I have to do is bolt it in.
He got all mad when I politely told him that it wouldnt work, and said "thats not what my friend said" I love that one. "my friend did it, and I drove his car"
As a business owner, how do I react to this sort of thing?
I just smiled and said "looks like your friend knows something I dont, maybe you should take it to him."
How do I get people to listen to reason?
03-29-2007, 12:11 PM
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You can never get people to listen to reason if they are dead set in their ways. Its pretty funny though some of the stories that they come up with.
Trust me, I'll tell new people at my work the easiest/fastest way to do things, but they still do it their way and take forever and get tired more quickly.
I HATE that. I wanted to punch any customer who said that to me..
Trust me, I'll tell new people at my work the easiest/fastest way to do things, but they still do it their way and take forever and get tired more quickly.
Originally Posted by RedStage
But isn't the customer ALWAYS right??? 
03-29-2007, 12:31 PM
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Originally Posted by nomex ninja
As a business owner, how do I react to this sort of thing?
How do I get people to listen to reason?
How do I get people to listen to reason?
as a business owner you should just laugh at it to yourself and not publicly post about how retarded your customer is being.
You can't get some people to listen, thats part of the business, sometimes you just have to let the customer go, say its something you aren't willing to do.
03-29-2007, 01:17 PM
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Originally Posted by RedStage
But isn't the customer ALWAYS right???
I would have told him to have his friend bring his car by the shop
03-29-2007, 01:32 PM
#12
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Originally Posted by Zoeb2s
as a business owner you should just laugh at it to yourself and not publicly post about how retarded your customer is being.
You can't get some people to listen, thats part of the business, sometimes you just have to let the customer go, say its something you aren't willing to do.
You can't get some people to listen, thats part of the business, sometimes you just have to let the customer go, say its something you aren't willing to do.
You're right, I shouldn't have singled him out. There are lots of people that have been told mis-information, but I never called him retarded.
I guess I just needed to know that I handled it correctly. This stuff is new for me, I have never been trained in PR.
03-29-2007, 01:35 PM
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Originally Posted by nomex ninja
You're right, I shouldn't have singled him out. There are lots of people that have been told mis-information, but I never called him retarded.
I guess I just needed to know that I handled it correctly. This stuff is new for me, I have never been trained in PR.
I guess I just needed to know that I handled it correctly. This stuff is new for me, I have never been trained in PR.
Doesn't Rau have an L.......was this you Rau?
