Craftsman tools..?????

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Old Nov 13, 2006 | 11:00 AM
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Craftsman tools..?????

Ok. So my jack blew up. I have a craftsman 1.5 ton jack. One of the nicer low pro ones. Wasn't cheap.

it blew up. I've had it under a year. I can't find my damn receipt anywhere. I thought they had a lifetime warranty but apparently that's only on hand tools. I went to Sears and they said to go online and get the number and call them direct.

anyone know how I can get to the right people....I want my dang jack replaced. Thing has been used less than 10 times and it went bye bye.

Piece of ****.
Old Nov 13, 2006 | 11:05 AM
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Talking

so your jack was off?
Old Nov 13, 2006 | 11:17 AM
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as a rule of thumb, craftsman only warranties parts with non-moving objects, for examples wrenches and sockets.

Stuff like a torque wrench only has a 1 year.
Old Nov 13, 2006 | 11:20 AM
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I'm asking if anyone knows how I might be able to get through to someone that I can talk to on the phone about it. I can't find a number anywhere.

I figure they'd at the least be interested in knowing that they're jack blew up in basically less than a months worth of use.
Old Nov 13, 2006 | 11:20 AM
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OMG I had the same problem too, bouguht a Craftsman Jack and it went out after 6 months and tried to exchange it at Sears. What you could do is, but a new one (exact same model) and just return the broken one and make sure you have the reciept. I'm not say that I will be doing this, but it should work.
Old Nov 13, 2006 | 11:21 AM
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If I buy another one I'm getting a 2.5 ton so its safer to use on my caddy.
Old Nov 13, 2006 | 11:36 AM
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+1 for the $100 alum Costco jack. If it breaks Costco takes it back and they have my proof of purchase on file attached to my membership. Woot!
Old Nov 13, 2006 | 11:55 AM
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I have the harbor freight low-pro jack and it had stopped jacking up. So I changed the fluid and it started working again.
Old Nov 13, 2006 | 11:58 AM
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Originally Posted by STiYLIN
+1 for the $100 alum Costco jack. If it breaks Costco takes it back and they have my proof of purchase on file attached to my membership. Woot!

do they have a 2+ ton version???



hey justin...that's a good thought. My fluid drained all over the damn place at hammy. I know it's empty and that's why it's not working but I just kind of assumed that somethign broke...that's why it drained. I guess I can try to fill it and see if it holds.
Old Nov 13, 2006 | 12:09 PM
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what you could do is go to Sears and cause a big stink right at the tool section. My cousin and I did that and they warrenteed the jack right there and gave us a new one. The u-joint broke so the handle could twist and let the jack down. Would have sucked big time if we didn't have another jack handy to let the car down.
Old Nov 13, 2006 | 12:34 PM
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Originally Posted by OneManArmy

hey justin...that's a good thought. My fluid drained all over the damn place at hammy. I know it's empty and that's why it's not working but I just kind of assumed that somethign broke...that's why it drained. I guess I can try to fill it and see if it holds.
Mine has a little breather hole and I lost fluid out of that. I topped it off with new hydraulic fluid and started working. So yea, might as well try it. Do you still have the manual? It should have instructions for how to refill then bleed out the air.
Old Nov 13, 2006 | 12:45 PM
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Originally Posted by bluwrxwgn
Mine has a little breather hole and I lost fluid out of that. I topped it off with new hydraulic fluid and started working. So yea, might as well try it. Do you still have the manual? It should have instructions for how to refill then bleed out the air.

doubt it. I think everything that remotely looked like trash got tossed in the clean up.

Hopefully this week the garage and downstairs will make some progress....picked up a new couch and some chairs this weekend...pimp.
Old Nov 13, 2006 | 12:49 PM
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Originally Posted by OneManArmy
doubt it. I think everything that remotely looked like trash got tossed in the clean up.

Hopefully this week the garage and downstairs will make some progress....picked up a new couch and some chairs this weekend...pimp.
Sweet that downstairs is gonna be pimp. Gotta work on getting an 42 inch HD TV down there. And the ticket so I can come watch the Eagles. lol
Old Nov 13, 2006 | 01:20 PM
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I have a craftsman jack too, and yeah it sucks.... I just keep using the cheap old kragen jack instead
Old Nov 13, 2006 | 01:29 PM
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Originally Posted by broom_dude
I have a craftsman jack too, and yeah it sucks.... I just keep using the cheap old kragen jack instead

my girlfriends idiot brother left my extra jack out in the rain...yeah.



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