bad experience at costco

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Old Sep 3, 2011 | 10:32 AM
  #1  
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bad experience at costco

I walk into Costco ready to buy new tires. I tell the guy I want potenzas re760's. Asks me make and model. I tell him I have a 2.5i and he says "why do you want these tires? You have a 2.5i." I tell him I've read reviews on these tires and I saw that they were good. He tells me " these are for if you go to laguna seca and race." I then told him " I still want these tires." He then tells me "I'd sell them to you if you had a wrx or an sti." I tell him that you dont need to have one of those todrive in the curves. With suspension mods I can keep up with a wrx in the curves.

Let's just say he kept on saying things about the wrx and my car. I ended up not buying the tires.
Old Sep 3, 2011 | 10:42 AM
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wow, what a dick. When I used to sell tires I'd put race tires on an ice cream truck if you asked me too, clearly they dont work on commission
Old Sep 3, 2011 | 10:47 AM
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Yeah , the Costco tire guys are douchy. Same with my Murano. They push the tires that they are told to . They kept trying to tell me that the bf goodrich tires I wanted would make it drive like a truck. I looked at him and said "so then I can haul a bunch of crap in the bed of my new truck!" he didn't like it very much but they still put them on. I'm a bit of a smart *** but it get the point across.
Old Sep 3, 2011 | 10:57 AM
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haha
Old Sep 3, 2011 | 11:02 AM
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america' s tires
they are much nicer and match online prices as well
Old Sep 3, 2011 | 11:41 AM
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I've never had worse experiences dealing with a tire dealers, than when I have been to Costco. They speak down to you, refuse to sell tires, and are overall douchebags. I have had bad experiences at three different Costcos.

One example: GF took her car to the Novato Costco to get a flat fixed. They called her to come pick up her car, and we go pick it up. Leaving Costco, we notice another tire is flat! WTF kind of tire retailer doesn't look at all four tires?

Most retailers match prices these days, it's not worth it to go to Costco. Speaking with people who have worked for Costco, it's typically the most difficult department to staff.
Old Sep 3, 2011 | 01:11 PM
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I think they only sell the OEM tire size to you as well. So if you have after market rims, you're SOL.
Old Sep 3, 2011 | 01:46 PM
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I like Costco but agree the tire dept sucks. Tirerack has much better pricing.
Old Sep 3, 2011 | 02:16 PM
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I'd complain to management and tell them the situation. See you cant get a discount on some tires.
Old Sep 3, 2011 | 02:28 PM
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You shoulda asked what he was driving
Old Sep 3, 2011 | 03:28 PM
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wow that blows. I got my 760's from Wheel works on Duane by my friend Steven. He is really good at what he does, takes great care of the car and does well on pricing too.

i love my 760's by the way. Most of the time i describe them as a "reverse roll of duct tape" lol. Good luck on what you decided to do
Old Sep 3, 2011 | 04:08 PM
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Ya, america's tire has good prices and good customer service. I deff won't be goin to costco for tire's now. Doesn't sound like they want to sell tire's. lol
Old Sep 3, 2011 | 04:29 PM
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That sucks , i have never had to deal with them , I also need new tires haha not going there anymore! BTW NICE tire choice! I had them on my wrx and loved them.
Old Sep 3, 2011 | 08:38 PM
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which costco is it? I work for costco, but not for tire dept.
Old Sep 3, 2011 | 09:27 PM
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you should have told the guy you had a built 6 speed sti tranny and a 450hp motor sitting in your backyard ready to be transplanted, and that he should shut the f*** up and give you the tires you want instead of running his mouth like he has a clue what he is talking about and then remind him of the fact he works in a costco tire department, he is not a race mechanic. just like you said it doesnt matter what your motor is when your taking turns at high speed or under hard acceleration. my old stock 07 civic would take corners a ton faster than my current stock mushy 09 wrx suspension

Last edited by dub599; Sep 3, 2011 at 09:29 PM.



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