@ Stevens Creek Subaru, hope this will be good news

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Old Oct 22, 2010 | 11:34 AM
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@ Stevens Creek Subaru, hope this will be good news

Currently sitting in the waiting room of the dealer as my car awaits to be touched.

Excessive rear drum noise when applied force whether its moving or not, a lot more noise than I thought is normal. Anthony will be working on it, i just can hope, lets make some presumptions... lol!

Capitol denied the same claim cause of my suspension, so here I am at Stevens Creek with the referral from Anthony.. =)
Old Oct 22, 2010 | 11:47 AM
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Originally Posted by VDMTom
Capitol denied the same claim cause of my suspension
What? Keep us informed because drum brake and suspension have nothing to do with each other.
Old Oct 22, 2010 | 11:51 AM
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Originally Posted by chimchimm5
What? Keep us informed because drum brake and suspension have nothing to do with each other.
Bingo! Thats what the service advisor said here(Stevens Creek) too.
Old Oct 22, 2010 | 11:57 AM
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08 impreza still comes with drum brakes??
Old Oct 22, 2010 | 11:57 AM
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My super base one does. =(
Old Oct 22, 2010 | 12:19 PM
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Originally Posted by VDMTom
My super base one does. =(
Huh? The website says front and rear disks for the 2.5i.

Maybe they are talking about the parking brake drum that's inside the rear disk?
Old Oct 22, 2010 | 12:31 PM
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Originally Posted by chimchimm5
Huh? The website says front and rear disks for the 2.5i.

Maybe they are talking about the parking brake drum that's inside the rear disk?
Correct. 4 wheel disk and the parking brakes works on a drum within the rear hub.
Old Oct 22, 2010 | 12:35 PM
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hmm..... odd.
Old Oct 22, 2010 | 12:35 PM
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The 2008 2.5i had drums in the rear.
Old Oct 22, 2010 | 01:03 PM
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Yes it does, believe it or not.
Here's a link to a pic: http://www.modified.com/tech/0711_sc.../photo_03.html
Old Oct 22, 2010 | 01:08 PM
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anthony's cool. you shouldnt have any problems with them
Old Oct 22, 2010 | 01:33 PM
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Looks like -1 for Capital, there has to be a rating system of bay area stealerships with personal experience.
Old Oct 22, 2010 | 02:08 PM
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capitol blows. ive had a few bad experiences with them. :/ also sucks that their just down the street from me.
Old Oct 22, 2010 | 02:12 PM
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Originally Posted by iLoqin
Looks like -1 for Capital, there has to be a rating system of bay area stealerships with personal experience.
I had some OEM subaru parts I bought from a different Subaru dealership (out of town). I tried returning them at Capitol and they looked at me like I asked them to **** their teenage daughter and told me to contact the original dealer.

I thought any dealer could do OEM returns.

Last edited by chimchimm5; Oct 22, 2010 at 03:43 PM.
Old Oct 22, 2010 | 02:24 PM
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Returning parts you bought at one dealer to a different dealer isn't likely something any dealer will do. Subaru doesn't own the dealerships. They're all franchises.

If I didn't buy the part initially Subaru won't let me return it. That means that if the dealer took it back they'd be stuck with it. It's sort of like buying something at Best Buy and returning it to Fry's. Fry's doesn't want to give you money that they never collected from you to begin with. It would be like them buying whatever item it was from you.

Maybe that helps understand that situation a little bit.



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