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Powertrain Warrany Question

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Old May 15, 2005 | 02:54 PM
  #1  
monco's Avatar
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Powertrain Warrany Question

My transfer case just took a clunking dump (according to my friend/mechanic) at 45.9k miles. Does a catback and a cold air intake void my 5year/60,000 mile powertrain warranty? The powertrain warranty is standard right? My mechanic thought it may have been an optional warranty. The Subaru dealership replaced my tranny and from the looks of it opened my transfer case at 36.7k miles. The service repair came with a 12 month/12,000 mile warranty on the work, I just recently passed the 12,000 mile mark by 100+ miles.

Am I screwed or will Subuaru cover the transfer case?

Its a 2002 WRX 5sp.
Old May 15, 2005 | 03:55 PM
  #2  
Mulder's Avatar
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Car Info: 02 WRX WRB
The 5/60 powertrain warranty is standard.
It can't be unilaterally "voided" because of mods, however it is possible for a warranty claim to be denied if a particular mod or aftermarket part is determined to be the cause of the failure rather than a defect. The burden of proof is on the dealer to show the connection. With the mods you mentioned it would be tough to establish that they were the cause of your problem but that doesn't mean they won't try.
We can only speculate on possible outcomes here but there is no way we can tell you what will actually happen if you take it in. Bring it to the dealer and go from there, the worst that can happen is they won't want to pay for it, and you'll have to proceed from that point.
Old May 15, 2005 | 04:47 PM
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monco's Avatar
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Cool, I thought it would be hard for them to say a catback and intake caused the transfer case to take a dump. Im gonna call the dealership tomorrow to setup a date to bring it in, sooner then later hopefully. Last time I took it in for tranny work it resulted in two and a half weeks without my car. Including two pickup dates, the first of which resulted in me getting the car and the clutch not working at all. I was quite upset but, they got it right in the end........atleast until now.
Old May 17, 2005 | 04:10 PM
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Car Info: 72 Vespa with curb feelers
Tranny failure followed by center diff failure screams of abuse... good luck.
Old May 18, 2005 | 05:22 AM
  #5  
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warranty

HellaDumb is right. You're more likely to face an abuse claim than anything else from SOA. Some dealers won't work on modded cars at all, others wouldn't have a problem with the light mods that you have, but if there's a large warranty claim, and SOA has to get involved, if there's any mods on your car, you can bet your britches they'll try to say that you abused it, or that it's only designed to handle the factory amount of HP, and deny your claim. However, if you fight it, there's a chance they'll honor it out of goodwill, especially if you frequent the same dealer a lot, and the service manager is on your side.

If you don't have a dealer you work with a lot, I would call several dealerships and ask to speak with the service manager, and find out how "mod friendly" he is, then pick the one that's the most mod friendly to go to. You only get one shot at having this warrantied, so make it a good one!
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