YAY It's Thursday!!!!
Registered User
Joined: Jan 2004
Posts: 582
From: Sacramento Area
Car Info: MY04 WRX
Originally Posted by soggynoodles
REBOOT!
Clean out your cookies and temp files.
Clean out your cookies and temp files.
I got a call this morning from another tech to look at a printer because they couldn't figure it out. They said they had narrowed the problem down to tray 4 by removing the connection cables and printing from the other trays without error. Funny, I saw it was tray 4 by looking at the red light that appeared in the corner of tray 4! So I open tray 4 and notice there is an awful lot of paper stacked in it on the left of where the 8.5x11 goes. A user had loaded about 5 reams of paper into the empty space beside where you load paper (the tray is large enough to accommodate the paper next to the real paper loading because the tray is designed to accommodate 11x17 loaded landscape so two 8.5x11 loaded portrait would fit you see?)
So basically with about 10 reams of paper now on the tray it was too heavy to lift. I removed the paper and read the huge "Do not put anything in this empty space" sticker and chuckled, rebooted the printer, All Fixed!
Reboot fixes everything.
I got a call this morning from another tech to look at a printer because they couldn't figure it out. They said they had narrowed the problem down to tray 4 by removing the connection cables and printing from the other trays without error. Funny, I saw it was tray 4 by looking at the red light that appeared in the corner of tray 4! So I open tray 4 and notice there is an awful lot of paper stacked in it on the left of where the 8.5x11 goes. A user had loaded about 5 reams of paper into the empty space beside where you load paper (the tray is large enough to accommodate the paper next to the real paper loading because the tray is designed to accommodate 11x17 loaded landscape so two 8.5x11 loaded portrait would fit you see?)
So basically with about 10 reams of paper now on the tray it was too heavy to lift. I removed the paper and read the huge "Do not put anything in this empty space" sticker and chuckled, rebooted the printer, All Fixed!
I got a call this morning from another tech to look at a printer because they couldn't figure it out. They said they had narrowed the problem down to tray 4 by removing the connection cables and printing from the other trays without error. Funny, I saw it was tray 4 by looking at the red light that appeared in the corner of tray 4! So I open tray 4 and notice there is an awful lot of paper stacked in it on the left of where the 8.5x11 goes. A user had loaded about 5 reams of paper into the empty space beside where you load paper (the tray is large enough to accommodate the paper next to the real paper loading because the tray is designed to accommodate 11x17 loaded landscape so two 8.5x11 loaded portrait would fit you see?)
So basically with about 10 reams of paper now on the tray it was too heavy to lift. I removed the paper and read the huge "Do not put anything in this empty space" sticker and chuckled, rebooted the printer, All Fixed!
then the office staff watches in amasement as i "remedy" the "problem"....
they all tell me i should work in computer tech support cuz i'm "so good w/ computers"...
i just laugh! it's just cuz i know how to use Ctl-Alt-Del and the task manager.
the general public is computer stupid!
i regularly get to watch our COO/my boss erase & save over critical documents in our system when he freaks out when something doesn't open instantly then he starts right clicking and saving as or copy and sending to all while i cringe in fear that my workload has just tripled in a few days when I will need those documents.
Last edited by pozzi; Jan 6, 2005 at 02:31 PM.
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kidatari
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Apr 8, 2005 12:38 AM
