It's thursday you slackers!
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Car Info: 96 Brighton Coupe Swap
Question for Sric. Saturday I made a delivery to an elk grove resident at the park. about 2:00pm it started to rain. The renters went in their home and left the bouncer unattended. During this time some local kids/teens/adults decided that my bouncer needed redecorating. at 3:30 when we picked it up it was full of the usual gang nickname graffiti. Now policy is that the customer is charged for this type of thing. But, there are a few things that may keep me from charging them for this. First, they are repeat customers that have rented from us numerous times, I wouldn't sit out in the rain so why should I expect them to. I have tried everything from simple green, goof off, gasoline, acetone. this ink just wont lift. So sric's would you charge the client if you were me?
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Question for Sric. Saturday I made a delivery to an elk grove resident at the park. about 2:00pm it started to rain. The renters went in their home and left the bouncer unattended. During this time some local kids/teens/adults decided that my bouncer needed redecorating. at 3:30 when we picked it up it was full of the usual gang nickname graffiti. Now policy is that the customer is charged for this type of thing. But, there are a few things that may keep me from charging them for this. First, they are repeat customers that have rented from us numerous times, I wouldn't sit out in the rain so why should I expect them to. I have tried everything from simple green, goof off, gasoline, acetone. this ink just wont lift. So sric's would you charge the client if you were me?

OR
Their first born. I dunno its your call. It's still their responsibility, but then again it seems like they're really good repeat customers. Bring it to their attention and try to work out a compromise since you still would like to keep their faithful business.
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