Anybody ordered anything from these guys before? Anybody had problems with them?

 

Yeah talk to Josh he's awesome, usually get a discount or free shipping when ordering through the forums. IIR is reputable and have good customer service.

 

Pat, I've ordered quite a few parts from Josh @ IIR. No complaints for the different set of parts I've placed/received thru him. Pretty straight forward and had the best prices at the time, considering, of course, he's always willing to negotiate.

I'm texting you now, BTW. #nohomo

 

josh is my main man for ordering online. there was only 3 parts I've added to my car which was not purchased through him while ordering online... 1) my exhaust (gnome tuning) 2) downpipe (turboxs.com) 3) gates timing belt (oakos)... things ive ordered from josh 1) cobb ap 2) gsebcs 3) dw65c fuel pump 4) aem intake 5-7) perrin crank pulley/shift ****/shorty ant 8) fms tmic 9-13) eibach f&r sway bars/f&r endlinks/springs 14) kb ss kit w bush 15-17) smy gauge cluster + pair of gauges, I know i'm missing a few things.....

MY WIFE WAS RIGHT, THIS 5H!+ WILL NEVER END!

 

They are good on prices, but Josh is known for being a pusher of cheap, garbage parts. For that reason I'm not a fan.

 

How do you guys normally place orders with Import image racing, directly through his site or forums?

 

when you say cheap, do you mean knockoffs? cause all I ever bought from him were name brand products?

 

They seem like a good group of people, but the few attempts to buy I had were mixed.

1) They were out of inventory for items the online store indicated "in stock" status and kept pushing back/being uncertain as to when they will get more.

2) What Brfatal said, I wanted to purchase more brand name items, but they tried steering me towards their cheaper knock offs (Gimmick?) that they "exclusively" import.

Neither is really out of the ordinary. Their communications were fine and professional, but I didn't want to deviate from my original choices so I went elsewhere.

 

Sorry, to clarify what I said. He sells a lot of parts, both complete junk and reputable brand name. My issue is that it's the junk parts that get him higher returns on margin are what he pushes. Every FS thread hes posts on forums for specific products are ALWAYS crap parts. He often advertises parts for cars that don't even fit (very well or at all) on the cars being advertised for. If I personally were a vendor, on matter of principle I would never outwardly sell any product I would not be willing to put on my own car. Doing so, and actively pushing those products is INCREDIBLY shady IMHO and a disservice to customers who don't know better.

 

Thanks for the input guys...my experience with them is sorry to say negative and NEVER AGAIN! Ordered a timing belt kit last month on feb 28th...and no confirmation of any sort...just a charge on my credit card...maybe my order got lost in the wood work...idk but communication was lacking with these guys...which resulted for me to dispute the charge on my card for something I didn't receive...

 

i have had good and bad experience with IIR. If you go straight through Josh its normally not a problem. but with most any companies that size, you will have your mistakes here and there.

That being said, there are only 2 main online retailers of our parts that can be depended on... IIR and rallysportdirect. In my experience over the past 6-7 years its a give and take. IIR normally has the better price and bc I'm in California I don't get charged sales tax.

On the other hand I feel like when I talk to someone from Rallysport, they always have a solid answer and a lot of knowledge when it comes to builds and miniscule differences between the various products they sell. Keep in mind that IIR and Rallysport don't carry all the same product lines and brands, so sometimes you're forced to go with one over the other.

I understand if you get burned once you really don't wanna get burned again by the same company, but sometimes when our choices are limited like in this situation, just gonna have to decide on rolling the dice or trying to find your stuff on ebay or unaccredited companies online.

Just a side note for people complaining about Josh pushing cheap/garbage parts on people... in the end you decide what you want. if you do your homework and make an educated decision based upon reading reviews, asking friends or hell even ask reps @ rallysport what they recommend, it shouldn't be a problem. If you're worried about getting a part that has fitment problems... then don't be cheap and spend the extra 20-40 dollars on a part that the majority of people have agreed is legit.

 

my only issue with irr is that you always have to be put on hold to give rep time to find answers. they ARE NOT close to being as knowledgeable about your vehicle as you would like. this company pushes so many parts out for minimal profit, making them have to sell 3-4x as much product to get the same profit as a company selling less at a higher price (hence the time to gain knowlege on specific parts and vehicles) as long as you do your research prior and tell josh the SPECIFIC part number and brand, you wont go wrong. to each his own, hope all goes well with your unfortunate event.

 

id like to know the answer to this question also. im gna be ordering some stuff soon.

 

part numbers and call Josh.

 

only problem ive encountered was him refunding me and saying he wouldnt ship free to hawaii (believe it was a "larger" item). i usually just email and send paypal....