Whiteline Rear Sway Bar Recall

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Old Aug 20, 2011 | 10:12 AM
  #1  
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Whiteline Rear Sway Bar Recall

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~ NOTE - The link above does show pictures, but here is the message from the link. The note can be found on the Whiteline Flatout Facebook page.

Dear valued Whiteline customer,
We wish to advise of a possible production defect tolerance issue regarding the below Whiteline rear sway bars.

Part Numbers
BSR33Z
BSR33XZ
Applicable Vehicles
Subaru Impreza GD1 MY01-02 INCL TURBO & STI 10/00-9/02
Defect
Possible blade clearance issues with factory brake line (refer image below)
Part Numbers
BSR36Z
BSR36XZ
Applicable Vehicles
Subaru Impreza STI GD MY03-04 10/02-9/04
Subaru Impreza GD2 MY03-07 INCL WRX, EXCL STI 9/02-9/07
Saab 9-2X 9-2X 9/02-9/07
Defect
Possible blade clearance issues with factory brake line (refer image below)

Action required
1. Please immediately quarantine stock of any of the above part numbers and advise support@whiteline.com.au of current inventory on hand
2. Note guidelines to check possibly affected stock are as follows;
a. Stock purchased and installed since October 2010 to present.
b. For inventory currently on the shelf please quarantine stock with production batch date on the part number label of September 2010 onwards.
3. Please advise all affected customers within this date range (October 2010 to present) to inspect the clearance of their fitted Whiteline sway bar blade ends (both ends) based on the image below. If support is required in contacting customers please advise support@whiteline.com.au
a. Maximum length of 220mm blade arm to center of the sway bar at the mounting point (refer images below). If unable to inspect or accurately measure we strongly urge customer to take their vehicle to the original installer or nearest authorised Whiteline Performance Center for inspection (for locations click here).


4. Should the bar be deemed to be exceeding the critical length of 220mm or should the customer show concern over this product issue we strongly urge you to please contact support@whiteline.com.au to request a replacement, with the following information;
a. Location/ shipping address
b. Dealer from whom they purchased sway bar in question
c. Picture evidence (this will allow these requests to be processed in a more timely manner).
5. Whiteline is applying its maximum resources to arrange immediate replacement stock however should stock be unavailable at the point of inspection/ request and the car is considered un-roadworthy please undertake the following precautionary measure whilst replacement stock is arranged.
a. We recommend you refit the original factory sway bar
b. If no factory bar is available, we recommend the bar is removed from the vehicle and shortened as per below image.

We apologise for the inconvenience this product issue may cause and Whiteline will provide replacement stock at no charge to the dealer or consumer. Whiteline will also be offering compensation for labour costs via a number of methods suitable to those affected!
Old Aug 20, 2011 | 06:46 PM
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good to know,i was just gonna order one
Old Aug 20, 2011 | 07:10 PM
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we already contacted all our customers last week...none of them have any clearance issues (of the ones we've seen yet) and none of our current inventory is affected.

FYI- its not a recall, its an inspection notice. I'm willing to bet very few people will find this to be an issue. And of the ones that are, it will more likely than not be the cars that are really low/slammed as the lower the car the closer the bar will get to body components and potentially come in contact.

-Noah

Last edited by LICmotorsports; Aug 20, 2011 at 07:18 PM.
Old Aug 20, 2011 | 10:33 PM
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HerraFrush?
Old Aug 20, 2011 | 11:37 PM
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Originally Posted by silverbullet415
good to know,i was just gonna order one
Paul you don't apply to this anyways...
Old Aug 20, 2011 | 11:38 PM
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Originally Posted by LICmotorsports
we already contacted all our customers last week...none of them have any clearance issues (of the ones we've seen yet) and none of our current inventory is affected.

FYI- its not a recall, its an inspection notice. I'm willing to bet very few people will find this to be an issue. And of the ones that are, it will more likely than not be the cars that are really low/slammed as the lower the car the closer the bar will get to body components and potentially come in contact.

-Noah
True, not necessarily a recall, more of the Product Inspection, but this just reaffirms why I love my Whiteline products in that if there is a problem they will help to replace it free of charge.

Definitely figured all of the local shops probably were already notified, but wanted to make sure people did see this as not everyone gets to receive the Excellent Customer Service that all of the local i-Club shops have been providing.

"We apologise for the inconvenience this product issue may cause and Whiteline will provide replacement stock at no charge to the dealer or consumer. Whiteline will also be offering compensation for labour costs via a number of methods suitable to those affected!"
Old Aug 21, 2011 | 06:58 PM
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Old Aug 21, 2011 | 08:49 PM
  #8  
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Originally Posted by Heedz
Paul you don't apply to this anyways...
good because i didnt read it anyways lol
Old Aug 21, 2011 | 08:52 PM
  #9  
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Originally Posted by Paul@dbtuned
HerraFrush?
Herra frush causing herra probrems herra not surprised.

I have one of the bars. No problems in like 100,000 miles.
Old Aug 21, 2011 | 09:12 PM
  #10  
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Originally Posted by Paul@dbtuned
HerraFrush?
Old Aug 22, 2011 | 01:52 AM
  #11  
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whiteline is great about informing their customers!
Old Aug 22, 2011 | 11:04 AM
  #12  
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Originally Posted by LICmotorsports
I'm willing to bet very few people will find this to be an issue. And of the ones that are, it will more likely than not be the cars that are really low/slammed as the lower the car the closer the bar will get to body components and potentially come in contact.
But what about suspension bottoming out? That happens all the time in rallyx.

But good on WL for jumping quickly on this.
Old Aug 22, 2011 | 11:45 AM
  #13  
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Originally Posted by chimchimm5
But what about suspension bottoming out? That happens all the time in rallyx.

But good on WL for jumping quickly on this.
I've never had an issue with mine that I'm aware of and I've put my car through every bit of the paces that you get on rallyx.

I'm gonna crawl under the car and take a closer look because I'm having some major clunking back there now. But I'm pretty damn sure it has nothing to do with the bar. The Perrin Endlinks are the culprit in my case. Got a seized end link so it's hitting the bar.
Old Feb 27, 2012 | 11:34 AM
  #14  
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FWIW, I've had a clunk on the rear end of my car, which became more noticeable after installing Epic Engineering Springs.

I got under the car this weekend and my driver side rear brake line is heavily damaged...

Super Sketchy. I cut off the last hole on the bar, and contacted Whiteline about repair/reimbursement.
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