i-Club - The Ultimate Subaru Resource

South Bay Dealer Service

Thread Tools
 
Search this Thread
 
Old 12-28-2009, 06:20 PM
  #1  
Registered User
Thread Starter
iTrader: (2)
 
tbssubaru's Avatar
 
Join Date: Dec 2009
Location: Nor Cal
Posts: 163
Car Info: '05 Legacy GT Wagon
South Bay Dealer Service
I need to take my car in for warranty work and so I am looking for feedback on where to take it. Anyone have any recent feedback on:

Capitol Subaru

Stevens Creek

Santa Cruz

Carlsen

?

I'm looking for a smooth trouble free experience, a friendly service writer, knowledgeable techs, an onsite paid or free loaner car, and to have my car in the shop for as little time as possible. I'm definitely interested about shops to avoid.
tbssubaru is offline  
Reply
Old 12-28-2009, 06:52 PM
  #2  
Registered User
iTrader: (4)
 
05_WRex's Avatar
 
Join Date: Dec 2005
Location: The Bay
Posts: 782
Car Info: drives a STi
I recommend capital subaru. They have great service and good techs. Justin will take care of u. There's also a new guy working in the front, I believe his name is Eric n he's cool too. Overall I've had good experiences with Capital Subaru. Capital FTW
05_WRex is offline  
Reply
Old 12-28-2009, 07:23 PM
  #3  
i-Club Sympathizer
 
Unit 91's Avatar
 
Join Date: Jan 2007
Location: Mazda NAO
Posts: 3,165
Car Info: 1969 BMW R75/5 & Work Whip
You're welcome to come to a place where more than 1 i-Clubber works.
Unit 91 is offline  
Reply
Old 12-28-2009, 07:31 PM
  #4  
Registered User
iTrader: (4)
 
PikkaGTR's Avatar
 
Join Date: Feb 2007
Location: SJ
Posts: 2,644
Car Info: 94 Integra beater: one Slow 3 Series RIP EvoX
Capital FTW
Justin is a great guy to deal with and is genuinely wants to help
PikkaGTR is offline  
Reply
Old 12-28-2009, 07:34 PM
  #5  
Chicks dig me. April Fool's!
iTrader: (31)
 
darkonion's Avatar
 
Join Date: Apr 2006
Location: Fremont, CA
Posts: 10,989
Car Info: 1997 Impreza, 2014 BRZ
Originally Posted by Unit 91
You're welcome to come to a place where more than 1 i-Clubber works.
If you have any problems with Stevens Creek, talk to Mr. Unit 91. He'll take care of you.
darkonion is offline  
Reply
Old 12-28-2009, 09:05 PM
  #6  
Registered User
 
robie1208's Avatar
 
Join Date: Jul 2009
Location: Fremont, CA
Posts: 464
Car Info: 2009 Subaru WRX Hatchback
Capitol, never been to any other dealer but they've treated me well over there
robie1208 is offline  
Reply
Old 12-30-2009, 01:08 AM
  #7  
Registered User
Thread Starter
iTrader: (2)
 
tbssubaru's Avatar
 
Join Date: Dec 2009
Location: Nor Cal
Posts: 163
Car Info: '05 Legacy GT Wagon
Originally Posted by Unit 91
You're welcome to come to a place where more than 1 i-Clubber works.
I'd love too. Can you respond here or PM me the name of a good service writer there? I have a great relationship with my Honda service writer and am looking for the same at a Subaru dealer. Thanks
tbssubaru is offline  
Reply
Old 12-30-2009, 07:54 AM
  #8  
i-Club Sympathizer
 
Unit 91's Avatar
 
Join Date: Jan 2007
Location: Mazda NAO
Posts: 3,165
Car Info: 1969 BMW R75/5 & Work Whip
Can't really go wrong with any of the three we have, honestly.
Unit 91 is offline  
Reply
Old 12-30-2009, 08:07 AM
  #9  
It's QQ thankyouverymuch
iTrader: (39)
 
JourdanWithaU's Avatar
 
Join Date: May 2007
Location: San Jose
Posts: 19,706
Car Info: 2011 SWP WRX Hatch
Stevens Creek is pretty good. There's what? 4 i-clubbers working in there?

I bought my '09 from Stevens Creek back in August and so far I have taken it there for regular service twice. Both times Kevin took care of me and he did an excellent job. Also the directv with comfy couches is pretty nice I think it's the only place where I can watch Fight Club on G4 while I am waiting for an oil change.
Last edited by JourdanWithaU; 12-30-2009 at 08:58 AM.
JourdanWithaU is offline  
Reply
Old 12-30-2009, 08:09 AM
  #10  
i-Club Sympathizer
 
Unit 91's Avatar
 
Join Date: Jan 2007
Location: Mazda NAO
Posts: 3,165
Car Info: 1969 BMW R75/5 & Work Whip
Three of us in parts and one in service. He's a tech and used to work for me.
Unit 91 is offline  
Reply
Old 12-30-2009, 08:19 AM
  #11  
It's QQ thankyouverymuch
iTrader: (39)
 
JourdanWithaU's Avatar
 
Join Date: May 2007
Location: San Jose
Posts: 19,706
Car Info: 2011 SWP WRX Hatch
That's right!


Man we need to get a member in the sales department.
JourdanWithaU is offline  
Reply
Old 12-30-2009, 08:26 AM
  #12  
i-Club Sympathizer
 
Unit 91's Avatar
 
Join Date: Jan 2007
Location: Mazda NAO
Posts: 3,165
Car Info: 1969 BMW R75/5 & Work Whip
This sounds like some odd covert operation. Haha.
Unit 91 is offline  
Reply
Old 01-06-2010, 10:12 PM
  #13  
Registered User
 
Gunslinger's Avatar
 
Join Date: Apr 2003
Location: North Bay Area, CA
Posts: 228
Car Info: '02 Subaru Impreza WRX
Were you one of the ones I bought my right headlight from for my '02?
Gunslinger is offline  
Reply
Old 01-06-2010, 10:15 PM
  #14  
i-Club Sympathizer
 
Unit 91's Avatar
 
Join Date: Jan 2007
Location: Mazda NAO
Posts: 3,165
Car Info: 1969 BMW R75/5 & Work Whip
Possibly. Did you just pick up the other day and a really lame looking guy opened the box for you?
Unit 91 is offline  
Reply
Old 01-06-2010, 10:17 PM
  #15  
Registered User
iTrader: (57)
 
xhengmanx's Avatar
 
Join Date: Aug 2006
Location: the area
Posts: 7,380
Car Info: 04 impreza wrx R.I.P Daniel Wentz JOEBOBBUCKET
i bet ryan was the lame looking guy to open it up for you!
xhengmanx is offline  
Reply



Advanced Search
Quick Reply: South Bay Dealer Service


Reply Closed Thread Share

All times are GMT -7. The time now is 10:36 AM.