Power, Ethernet and DSL lights are all green on modem, yet I can't connect to the internet. I checked and double checked the connections and everything is right. I turned modem on and off several times and get all green. It's been like this the whole day now.

I have a router as well, everything seems to be working fine.


What seems to be the problem? I'm using SBC dsl.

 

can you ping anything at all?

do you have sort of retarded personal fire software?

 

you're on the interweb right now you big silly

 

(could be using another puter and connection)

 

I use zone alarm but it's never had many problems with it.

I did download a Microsoft critical update (for IE, but I use Netscape) the day before but I don't see how that could affect the dsl connection.

 

I'll try pinging something right now

 

you are using a different connection right now correct

 

Dialup

 

I assume you've setup your PPPoE portion of the connection (with your username/pw). That info needs to be input into either:

1. your windows connection settings (if you directly connect modem--->computer)

2. the router PPPoE setup section (if you have computer-->router-->modem).

Good luck.

 

Or...if you're a new customer (or you moved) you need to call and activate your account. They will give you a temporary login/PW for the PPPoE, you will log in, go on and select a username and setup yoru account. Then you will log out and input your personal username/pw.

 

pw and stuff is stored in the router. I've never turned it off. I'll try and ping something and see what happens. be back in about 2 min.

 

there's your answer.

 

wait...go to the router setup page and see if it's connected to the network, sometimes my stupid router just stops being connected and I have to hit connect manually.

there could be problems then if you didn't move, etc.

 

ahhahah

 

can't ping a thing. I can't even access the router setup page either. I've tried unplugging the router and having stuff go directly to the modem but still nothing.