Post your "professionally tuned" horror stories
#1
Registered User
Thread Starter
iTrader: (9)
Join Date: Oct 2005
Location: San Jose, CA
Posts: 3,311
Car Info: 2011 WRX hatch gray
Post your "professionally tuned" horror stories
I know some of these exist. Would be curious to hear stories where your modded engine was *professionally tuned* and it turned out to be a nightmare.
Not trying to embarrass you, but rather have the rest of us learn any lessons you got from it.
Not trying to embarrass you, but rather have the rest of us learn any lessons you got from it.
#5
Da Brit.
iTrader: (31)
Join Date: Feb 2008
Location: Bay Area, CA
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Car Info: http://tinyurl.com/3vo4362
FLI is probably the shop I know the least about. They came out pretty strong at bam. Made it seem like they all had built EJ25 with at least a GT30. There was one guy there already with a 30 who said he was switching to a 35 in the near future. Before this becomes a tuner bashing thread, and also not bashing on your comment... Let me ask what's so bad about these guys to warrant your response?
-J
-J
#8
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Join Date: Dec 2002
Location: Stockholm
Posts: 7,441
Car Info: 2018 Golf R Variant
Wooo! I'm here for the gangbang??
But seriously, my car (2003 WRX Sedan) was only tuned twice, both by Vishnu (Shiv himself) and I have nothing but GREAT things to say about the whole experience, other people there at the time (Ed, CupertinoSteve, Suby_Dude, hope I didn't forget anyone!) and how my car performed for the next 33k miles on the last tune. My car went from 156whp to 186whp with no parts swapped. Ed's black '02 sedan beat mine w/ 192whp as the highest hp stock -0 tune that day.
But seriously, my car (2003 WRX Sedan) was only tuned twice, both by Vishnu (Shiv himself) and I have nothing but GREAT things to say about the whole experience, other people there at the time (Ed, CupertinoSteve, Suby_Dude, hope I didn't forget anyone!) and how my car performed for the next 33k miles on the last tune. My car went from 156whp to 186whp with no parts swapped. Ed's black '02 sedan beat mine w/ 192whp as the highest hp stock -0 tune that day.
#9
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iTrader: (17)
Join Date: May 2005
Location: Sunnyvale, CA
Posts: 22,776
Car Info: '13 BRZ Limited / '02 WRX
This is going to end horribly.
I tried to deal with them. Looked into them doing my tranny swap before I went with LIC. We were supposed to talk it over while they were at Laguna Seca (since I lived down there at the time) but I couldn't get ahold of them via phones to find out where in the paddock they'd be, who to ask for, or what car they'd have there. I also tried to get a crucial gasket from them but was not able to get ahold of them via email or phones for that. So, at least a few years ago, their customer service was ****. I thank god for that though because going to LIC was the best car related decision I've ever made.
FLI is probably the shop I know the least about. They came out pretty strong at bam. Made it seem like they all had built EJ25 with at least a GT30. There was one guy there already with a 30 who said he was switching to a 35 in the near future. Before this becomes a tuner bashing thread, and also not bashing on your comment... Let me ask what's so bad about these guys to warrant your response?
-J
-J
#10
VIP Member
iTrader: (17)
Join Date: May 2005
Location: Sunnyvale, CA
Posts: 22,776
Car Info: '13 BRZ Limited / '02 WRX
The problem is that very few people get tuned more than once, so they really have no way to judge their experience except against what other people say.
#11
Something Custom
iTrader: (9)
FLI is probably the shop I know the least about. They came out pretty strong at bam. Made it seem like they all had built EJ25 with at least a GT30. There was one guy there already with a 30 who said he was switching to a 35 in the near future. Before this becomes a tuner bashing thread, and also not bashing on your comment... Let me ask what's so bad about these guys to warrant your response?
-J
-J
#15
aka FlukeWRX
iTrader: (6)
Join Date: Feb 2006
Location: East Bay
Posts: 3,657
Car Info: '03 WRX WRB Sedan
Honestly, problems will occur. I'd be interested in seeing if in any of these stories people actually gave the person a chance to try to fix the problem or do any type of compensation or if they just instantly gave up on the tuner and went elsewhere.
Good Customer Service isn't necessarily about handling situations without the problems, it's about how the situation is handled when a problem arises.
Good Customer Service isn't necessarily about handling situations without the problems, it's about how the situation is handled when a problem arises.