Driving along Skyline a few weeks ago I went through a massive pothole (the holes on that road are insane in places), my 18" rims and dropped springs have a pretty harsh ride, and it turned out that I bent my suspension control arm and broke my Helix endlink....I've had those endlinks for nearly a year and have been to the track with them 3 times so I figured I'd need to buy a new set.

Gruppe-S supply and fit everything on my car, so I took it this morning for them to take a look at since it was making all kinds of clunking and banging noises and they confirmed I needed a new set of endlinks. They fitted them in less than 30 minutes (that Tommy guy can really wrench), and when I asked how much I owed them for the new endlinks Mike said "nothing, they're covered under warranty".

So even though I regularly track my car, and even though it was a combination of a huge pot-hole and my driving that broke the endlink, they were replaced free of charge with no questions asked.

That's what I like about this shop....they do good work and stand by their work and by their products.

+1 for Mike, Tommy and Gruppe-S...I'll see you soon for my coilovers.

 

Love how they look out for the customer, it's the little things that count.

 

+1 a billion to mike and tommy!

 

see, they coulda rolled you for some money...but did it under warranty...good ****!!!

 

kiss ***
brown nosing wont get you anywhere in that shop man jk lol
but yea..mike and tommy are awesome and got my 01 RS's clutch done and even looked at it when i thought something was off and brought it in to get checked with no hassles!

 

wo0t wo0t!!

-mark

 

+1 for Gruppe-S - they always take care of you.

 

hmm, tommy works fast, since when? hehe jk tommah

 

Being as I take my car to different racetracks, I assumed that my warranty would be voided, I bang up and down those kerbs and try and use the whole width of the track... It says a lot for Helix parts that they still replaced them under warranty.

Theres a lot of more expensive parts out there than Helix, but Gruppe-S runs 3 race cars and their Helix parts get a thorough testing and have earned themselves a great reputation...same with Rota wheels....they can get beaten on week after week and still stand up to the punishment....

With the high quality of low cost parts like Helix and Rota it's making it affordable for me to run an everyday commuter car that will take a good track beating every month or so.

 

wo0t wo0t x2!

not that i was part of this situation at all, but will everything still be like this after i leave...?

-mark

 

+1 for gruppe-s. They fit me in to do an uppipe install and it was so quick! Good group of guys!

 

Whos this sexy guy you speak that goes by the name of Tommy?

Btw yes +1 for the crew...

*Footnote:Please don't kick the white Subaru parked at the shop
**Footnote: Its OK to kick the white Suabru with pink wheels at the shop

 

^^ Haha o snap...I never kicked either, they too pwetty

-mark

 

haha ill get the one with the pink wheels
btw whos was that anyways?

 

I think I skeeted all over the engine bay of the one with the pink wheels... (=