I hate FTD with a passion.

Thread Tools
 
Search this Thread
 
Old Feb 21, 2006 | 03:51 PM
  #1  
huck's Avatar
Thread Starter
VIP Member
iTrader: (25)
 
Joined: May 2003
Posts: 10,197
From: San Ramon, Ca
Car Info: 2013 GR STi
I hate FTD with a passion.

Over 3 weeks ago I ordered roses and chocolates to be delivered to my wife at her work on Valentine's Day. Valentine's Day came and went. No delivery. Following day goes by, no delivery. Call FTD and get disconnected several times by their automated system. Finally get through and get message indicating 1 hour hold time. So hung up and emailed customer support. They guarantee response to emails within 48 hours. Days go by. No response. Email again. No response. Call today. Message indicates 20 minute hold time. I've now been on hold 45 minutes and counting. I'm ready to strangle someone.
Old Feb 21, 2006 | 04:15 PM
  #2  
ucbsti's Avatar
Registered User
iTrader: (9)
 
Joined: May 2005
Posts: 5,011
From: San Jose
Car Info: 2006 evo IX
use Proflowers.com next time mang
Old Feb 21, 2006 | 04:16 PM
  #3  
huck's Avatar
Thread Starter
VIP Member
iTrader: (25)
 
Joined: May 2003
Posts: 10,197
From: San Ramon, Ca
Car Info: 2013 GR STi
65 minutes and counting.
Old Feb 21, 2006 | 04:17 PM
  #4  
dr3d1zzl3's Avatar
VIP Member
iTrader: (1)
 
Joined: Dec 2002
Posts: 8,159
From: The Least Coast :(
Car Info: 08 sti
haha i sat on hold for 7 hours and 45 min with 1800flowers...

have fun with that man!!
Old Feb 21, 2006 | 04:22 PM
  #5  
SubaruCrazy's Avatar
Registered User
iTrader: (1)
 
Joined: Sep 2004
Posts: 1,171
From: Concord, CA
Car Info: MY03 WRX (SOLD)/1997 Jeep Cherokee 4x4 w/4.5" lift
see and this is why i dont do valentines day, its stupid. if ya really love somebody then you should be like people are on v-day everyday of the year and show your true love. and if you aint in love then your just kissing *** and blowin money and making it for someone else. v-day= hallmark holiday(made up to make money). sorry to hear bout the flowers though huck, that sucks
Old Feb 21, 2006 | 04:24 PM
  #6  
Onizuka's Avatar
VIP Member
iTrader: (17)
 
Joined: Jul 2004
Posts: 3,969
From: Northern California
Car Info: 04 STi
huck: you should write a review on epinion or pricegrabber or somewhere that shows them as a vendor. Bad reviews = they'll try to do something about it if it stands out enough. I did it, it got me a 512mb CF in the process.
Old Feb 21, 2006 | 04:37 PM
  #7  
huck's Avatar
Thread Starter
VIP Member
iTrader: (25)
 
Joined: May 2003
Posts: 10,197
From: San Ramon, Ca
Car Info: 2013 GR STi
**** this ****. Hanging up at 90 minutes on hold. Worst customer service evar.
Old Feb 21, 2006 | 04:40 PM
  #8  
SubaruCrazy's Avatar
Registered User
iTrader: (1)
 
Joined: Sep 2004
Posts: 1,171
From: Concord, CA
Car Info: MY03 WRX (SOLD)/1997 Jeep Cherokee 4x4 w/4.5" lift
Originally Posted by huck
**** this ****. Hanging up at 90 minutes on hold. Worst customer service evar.
huck just be a **** in' sav *** and rip these a holes to shreds wit some bad reviews like Onizuka said. bad reviews= possibly winning the war instead of just the battle
Old Feb 21, 2006 | 04:40 PM
  #9  
huck's Avatar
Thread Starter
VIP Member
iTrader: (25)
 
Joined: May 2003
Posts: 10,197
From: San Ramon, Ca
Car Info: 2013 GR STi
Hahahahaha, they answered right when I went to hang up. Full refund in process.
Old Feb 21, 2006 | 04:43 PM
  #10  
brucelee's Avatar
Friendly Neighborhood Ogre
iTrader: (6)
 
Joined: Mar 2000
Posts: 19,930
From: www.gunatics.com
Car Info: GUNATICS.COM
Originally Posted by huck
**** this ****. Hanging up at 90 minutes on hold. Worst customer service evar.

I have some... items... you can borrow if you decide to go postal.
Old Feb 21, 2006 | 04:44 PM
  #11  
brucelee's Avatar
Friendly Neighborhood Ogre
iTrader: (6)
 
Joined: Mar 2000
Posts: 19,930
From: www.gunatics.com
Car Info: GUNATICS.COM
Originally Posted by huck
Hahahahaha, they answered right when I went to hang up. Full refund in process.

Excellent.
Old Feb 21, 2006 | 04:56 PM
  #12  
dr3d1zzl3's Avatar
VIP Member
iTrader: (1)
 
Joined: Dec 2002
Posts: 8,159
From: The Least Coast :(
Car Info: 08 sti
dude use speaker phone and laugh the time away!
Old Feb 21, 2006 | 04:58 PM
  #13  
SubaruCrazy's Avatar
Registered User
iTrader: (1)
 
Joined: Sep 2004
Posts: 1,171
From: Concord, CA
Car Info: MY03 WRX (SOLD)/1997 Jeep Cherokee 4x4 w/4.5" lift
Originally Posted by huck
Hahahahaha, they answered right when I went to hang up. Full refund in process.
SWEET!
and brucelee can we keep the postalness to a minimum for the sake of thats someones mom that works for FTD
Old Feb 21, 2006 | 06:40 PM
  #14  
mattsn0w's Avatar
the artist formerly known as mcdrama
iTrader: (23)
 
Joined: Apr 2004
Posts: 6,428
From: Santa Cruz Mountains, CA.
Car Info: WRBP 2015 WRX Premium/CVT
next time just call your credit card company and revoke the charge. Then when they have the nerve to have some one in collections you can rip em a new one.
Old Feb 21, 2006 | 06:44 PM
  #15  
RU-X's Avatar
Registered User
iTrader: (9)
 
Joined: Dec 2004
Posts: 3,904
From: SF CA
Car Info: 05 wrx
DO IT! shotgun in a box of roses, the irony =D



All times are GMT -7. The time now is 08:05 PM.