How upset would you be? (Ebay related drama, pics!)
11-26-2009, 08:01 PM
#1
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How upset would you be? (Ebay related drama, pics!)
While roaming around Ebay I found this:
"ipod touch 16GB Subaru STI edition. GREAT SHAPE"
Oh boy.
Description reads:
Here is a lightly used (some pocket scuffs on the back but the screen looks brand new) 16GB Ipod Touch for sale. This came with my 2008 Subaru STI, and has STI emblems on the back.
Everything works perfectly, I just dont use it much.
On Nov-15-09 at 12:56:41 PST, seller added the following information:
Also included in this auction is the component Audio Video Cable so you can watch movies from your ipod on your TV or in car Stereo.
I highlighted what I thought was important and said to me: "this is a lightly used STi ipod, brand new screen, some pokcet scuffs.
Okay, I was not expecting a new ipod, but the above, maybe some dings or scuffs, ect. The guy said he didn't use it much.
I get the box in the mail. A fine bead of anticipation sweat forms on my brow.
I open to see:
Needless to say I am, displeased, to say the least. I tried contacting him with:
"Hi from a fellow STi owner. I received the ipod touch today, and was grinning ear to ear unwrapping it, nice wrap job by the way.
I was prepared for some scuffs on the back, as you stated there would be some, and probably some imperfections on the screen, seeing as it is more than a year old.
What I was not expecting was an ipod touch in the condition that this is in. I can accept the screen, you can't really tell once it is on. But the back of the ipod touch (the only thing that differentiates it from other ipods, this being the STi edition) is quite a bit more than "some pocket scuffs on the back"
The whole back is extremely scuffed, again I was trying to accept this and be happy. The deal breaker is the fact that parts of the STi logo are missing, which is not described in your auction.
I would like to return this, as it is not as described, and a far cry from GREAT SHAPE as stated in your title.
Thanks and I hope we can resolve this.
Peter"
And got:
"Well first off I'm sorry that you are not pleased with the condition. However the device works perfectly, was never dropped, and the screen is in GREAT shape. The cosmetic blemishes on the back are just that, and honestly I have never seen a 1.5 yr old Ipod that doesnt have similar scuffs. I truly am sorry that you are not happy with its cosmetic condition, but I do not accept returns... (as clearly indicated on the auction page) Especially I do not accept returns for cosmetic blems on an otherwise fully functional device. "Great Shape" referred to the screen and function, and the scuffs were noted in the description. Others that you were bidding against had asked for elaboration on the scuffs, which I provided with additional photos via email. My advice, if you are concerned about cosmetic issues on electronics, ask the seller a question and for better pictures before purchasing in the future... I am sorry you are not happy with the item, but there are no returns which you agreed to by bidding on the item...
- smarpinc"
This does not make me happy.
I send back:
"Thanks for the reply. It is never stated that the "great shape" only referred to the screen, but the whole device. As for the fact that you've never seen a good condition ipod, I have a 80gb ipod that is three years old and in perfect condition. As for the questions posed by other bidders, you chose not to list them on the auction, which I may also like to point out states: "Seller assumes all responsibility for this listing."
Like I said, the back is the only thing that makes this ipod special, and I would not describe this as "pocket scuffs", but perhaps "rubbed over with steel wool".
If you had put "screen in great shape, but the back looks like it was used for skeeball, and by the way, the STi logo is rubbed off." then I would accept that there are no returns. But this is a situation where the Paypal buyer protection comes into play.
This will fall into significantly not as described.
Thank you for your reply. I will be opening up a dispute with Paypal."
So, am I overreacting to this?
Thanks for reading!!!!!
"ipod touch 16GB Subaru STI edition. GREAT SHAPE"
Oh boy.
Description reads:
Here is a lightly used (some pocket scuffs on the back but the screen looks brand new) 16GB Ipod Touch for sale. This came with my 2008 Subaru STI, and has STI emblems on the back.
Everything works perfectly, I just dont use it much.
On Nov-15-09 at 12:56:41 PST, seller added the following information:
Also included in this auction is the component Audio Video Cable so you can watch movies from your ipod on your TV or in car Stereo.
I highlighted what I thought was important and said to me: "this is a lightly used STi ipod, brand new screen, some pokcet scuffs.
Okay, I was not expecting a new ipod, but the above, maybe some dings or scuffs, ect. The guy said he didn't use it much.
I get the box in the mail. A fine bead of anticipation sweat forms on my brow.
I open to see:
Needless to say I am, displeased, to say the least. I tried contacting him with:
"Hi from a fellow STi owner. I received the ipod touch today, and was grinning ear to ear unwrapping it, nice wrap job by the way.
I was prepared for some scuffs on the back, as you stated there would be some, and probably some imperfections on the screen, seeing as it is more than a year old.
What I was not expecting was an ipod touch in the condition that this is in. I can accept the screen, you can't really tell once it is on. But the back of the ipod touch (the only thing that differentiates it from other ipods, this being the STi edition) is quite a bit more than "some pocket scuffs on the back"
The whole back is extremely scuffed, again I was trying to accept this and be happy. The deal breaker is the fact that parts of the STi logo are missing, which is not described in your auction.
I would like to return this, as it is not as described, and a far cry from GREAT SHAPE as stated in your title.
Thanks and I hope we can resolve this.
Peter"
And got:
"Well first off I'm sorry that you are not pleased with the condition. However the device works perfectly, was never dropped, and the screen is in GREAT shape. The cosmetic blemishes on the back are just that, and honestly I have never seen a 1.5 yr old Ipod that doesnt have similar scuffs. I truly am sorry that you are not happy with its cosmetic condition, but I do not accept returns... (as clearly indicated on the auction page) Especially I do not accept returns for cosmetic blems on an otherwise fully functional device. "Great Shape" referred to the screen and function, and the scuffs were noted in the description. Others that you were bidding against had asked for elaboration on the scuffs, which I provided with additional photos via email. My advice, if you are concerned about cosmetic issues on electronics, ask the seller a question and for better pictures before purchasing in the future... I am sorry you are not happy with the item, but there are no returns which you agreed to by bidding on the item...
- smarpinc"
This does not make me happy.
I send back:
"Thanks for the reply. It is never stated that the "great shape" only referred to the screen, but the whole device. As for the fact that you've never seen a good condition ipod, I have a 80gb ipod that is three years old and in perfect condition. As for the questions posed by other bidders, you chose not to list them on the auction, which I may also like to point out states: "Seller assumes all responsibility for this listing."
Like I said, the back is the only thing that makes this ipod special, and I would not describe this as "pocket scuffs", but perhaps "rubbed over with steel wool".
If you had put "screen in great shape, but the back looks like it was used for skeeball, and by the way, the STi logo is rubbed off." then I would accept that there are no returns. But this is a situation where the Paypal buyer protection comes into play.
This will fall into significantly not as described.
Thank you for your reply. I will be opening up a dispute with Paypal."
So, am I overreacting to this?
Thanks for reading!!!!!
11-26-2009, 09:42 PM
#9
Registered User
Thread Starter
iTrader: (5)
Join Date: Nov 2006
Location: Bay Area
Posts: 613
Car Info: 2001 BMW M5
On a similar note, the guy is saying that he sent pictures to other members after they asked questions about it.
GASP!
On the auction page, there are no questions, and no additional pics provided by the seller. When you ask the seller a question via ebay, it gets added down at the bottom of the page so other members can see it.
I wasn't expecting a brand new ipod, just not this sad, abused ipod.
