eqtuning hrs?
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thats good business.
yesterday i found an ant in my water at Denny's. and they still tried to charge me for my nachos so i had a big argument with the manager.
atleast it wasnt a finger......
yesterday i found an ant in my water at Denny's. and they still tried to charge me for my nachos so i had a big argument with the manager.
atleast it wasnt a finger......
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You have to be able to admit and take responsibility for your mistakes. And then you have to make it up to the customer... that's how I see it at least.
Last edited by EQ Tuning; Dec 22, 2008 at 03:32 PM.
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My bad Brandon, that was totally my fault. I mis-understood the scheduling. I'm glad we were still able to install your goodies. You definitely don't mess around. Good man.... haha
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Adam,
You gona need to show up early on wed. prob with my tune
, so ill see you then. Thanks for all the work today!
And Ed, thanks for the $100 off. I really appreciate it!
Brandon
You gona need to show up early on wed. prob with my tune
, so ill see you then. Thanks for all the work today! And Ed, thanks for the $100 off. I really appreciate it!
Brandon
Yeah, You've Probably Never Heard Of Me.
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that line usually gets you a free pass
haha one time i was at carrows (kinda like dennys) with some friends and some people in a booth next to us had a bug in their food and my friend who has no shame talked the manager into giving us our meal for free. haha awkward but awesome.
"you're gonna put bugs in my food and expect me to eat it?"
"sir your food didn't have any bugs"
"i didn't order bugs"
"ok sir have a good night... sigh"
no one is perfect, and in business sometimes admitting the wrong and being good on that makes a big difference in loyal customers. because then customers can trust you.
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