clutch warranty completed

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Jul 10, 2003 | 12:30 PM

jimr

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Joined: Feb 2003

Posts: 568

From: busy writing log of best roads in CA.

Car Info: 2002 WRX Sedan

clutch warranty completed

After about 10 months dealing with the J-J-J-J-Judder from the clutch off idle, I finally had it repaired under warranty last Tuesday. Dropped the car off Monday night at Downtown Subaru in Oakland, had it back Tuesday @ 6:30pm. What a difference!!! The clutch take up is much more positive feeling, no chatter and it doesn't feel weak and "fuzzy" when engaging like the orig did.

Also had the 30K service done. I have to say that the Downtown dealer in Oakland has always treated me well, and again they did everything I asked them to, no problems. John Rowe was my service writer, a really helpful and on-the-ball guy. I asked for my old parts back, and there they were, in my trunk.

After some of the dealer nightmares I have read about and experienced, it was good to have no issues.

Good luck to you all,

Jul 10, 2003 | 06:03 PM

wufwuf

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Joined: Jan 2003

Posts: 14

Carlsen Subaru says the dealer is supposed to send
the old clutch back to Subaru for inspection. Hmmm...

Jul 10, 2003 | 07:34 PM

Kenn

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Joined: Nov 2002

Posts: 571

From: Berk, CA

Yeah, I had my front struts replaced on warranty and they said they have to send the old ones back to Subaru. It makes sense, there has to be some control over this or else shops would be making double money through warranty and rebuild-sales...

Jul 10, 2003 | 08:41 PM

ImprezaRSDriver

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Posts: 955

From: Mann Engineering, Santa Clara, CA

Car Info: 13BRZ, 11FXT, 08T25, 07STI, 02WRX

It all depends on whether or not Subaru wants the old clutches back or not because my dealership has about 10warranty clutches and so far Subaru does not want them back.

Jul 10, 2003 | 09:22 PM

ckevin

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yes, subaru request ALL warranty item return to subaru for inspection, and we need the signature from the guy at parts department for old parts returned to finish the warranty claim procedure.
just do it right, u wont have any problem
kevin

Jul 10, 2003 | 09:29 PM

KurleeDaddeeWRX

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Posts: 1,959

From: Gilroy, CA

Car Info: 2017 WRB WRX Premium

ckevin,

You have a PM.

Kurlee Daddee
(THE ORIGINAL)

Jul 10, 2003 | 11:34 PM

ckevin

Guest

Posts: n/a

KurleeDaddeeWRX
u got PM back
kevin

Jul 11, 2003 | 12:57 PM

jimr

Thread Starter

Registered User

Joined: Feb 2003

Posts: 568

From: busy writing log of best roads in CA.

Car Info: 2002 WRX Sedan

let me clairfy

I asked for 30K service parts back

Clutch parts were sent back to Subaru, which I expected.

Sorry for the confusion.

Jul 11, 2003 | 01:21 PM

Group B

Dahveed aka Robin Hood

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Joined: Nov 2002

Posts: 4,793

From: Robbin' the Hood (Claycord)

Car Info: (RIP) '04 STi Silver

I wish I could send my MacPherson struts back to Subaru, so they could send me the complete multi-link kit, to allow me to better compete with the EVO!

Jul 11, 2003 | 03:52 PM

#10

Steppin Razor

@Stoptech

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Joined: Nov 2002

Posts: 2,416

From: San Francisco, CA

Car Info: 2002 WRX Wagon

i thought our struts weren't macpherson. but yeah, i'd take the links for shizz.

and i can definitely second jim's thoughts about the new clutch and flywheel. when you hear "heavier flywheel" you automatically think it's terrible. i know i did. but the setup in my car right now is light years better than stock. this is the way the car should have come stock. it is SO much smoother to drive on a say-to-day basis, it's not even funny. either way, don't be afraid to get it. you'll be glad you did.