Big thumbs up for Mike at Gruppe-S
Thread Starter
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Joined: Nov 2002
Posts: 2,504
From: Leg Humper
Car Info: '03 WRX wagon, faster than walkin'
Big thumbs up for Mike at Gruppe-S
Mike called me out of the blue yesterday and asked if I'd come in so he could look at my car.
He had me drive while he logged and found that I had problems in the high RPM's while cruising.
He corrected the map and now the car is better than ever, especially on the freeway passing - much better feel.
Thanks Mike!
PS - Dev didn't buy the imitation STi key he said he wanted
https://www.i-club.com/forums/gruppe-s-510-783-5300-141/sti-key-96250/
He had me drive while he logged and found that I had problems in the high RPM's while cruising.
He corrected the map and now the car is better than ever, especially on the freeway passing - much better feel.
Thanks Mike!
PS - Dev didn't buy the imitation STi key he said he wanted
https://www.i-club.com/forums/gruppe-s-510-783-5300-141/sti-key-96250/
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Joined: May 2003
Posts: 3,648
From: SBAIC-South BayArea Impreza Club-Campbell, CA-Thur
Car Info: 2003 PSM STi
did he just randomly call you? or was this an issue that was already known, and he just wanted to fix it for you.....I'm just wondering what made him call...was he looking over your old map and realized something was wrong, or was this an existing issue that needed to be fixed, and he just figured it out?
Mike is a great guy, and knows his stuff....glad he was able to fix your ride and make it a supa star!
-Ted
Mike is a great guy, and knows his stuff....glad he was able to fix your ride and make it a supa star!
-Ted
Thread Starter
Registered User
iTrader: (1)
Joined: Nov 2002
Posts: 2,504
From: Leg Humper
Car Info: '03 WRX wagon, faster than walkin'
No, my car was tuned last winter, its been months - I'm not sure what made him think about my car specifically but he told me because he has been spread so thinly recently he's been going back and hitting the cars he's done over the last few months to ensure they are still working well.
I had not complained and didn't even know I had a problem till today.
I had not complained and didn't even know I had a problem till today.
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Joined: May 2003
Posts: 3,648
From: SBAIC-South BayArea Impreza Club-Campbell, CA-Thur
Car Info: 2003 PSM STi
wow! thats awesome! Double checking his work......months later! I always knew Mike was all about good customer service.....but DAMN! That is STELLAR CS! Way to go Mike, looking out for his peeps!
-Ted
-Ted
Originally Posted by AntiochCali
Mike called me out of the blue yesterday and asked if I'd come in so he could look at my car.
He had me drive while he logged and found that I had problems in the high RPM's while cruising.
He corrected the map and now the car is better than ever, especially on the freeway passing - much better feel.
Thanks Mike!
PS - Dev didn't buy the imitation STi key he said he wanted
https://www.i-club.com/forums/showthread.php?t=96250
He had me drive while he logged and found that I had problems in the high RPM's while cruising.
He corrected the map and now the car is better than ever, especially on the freeway passing - much better feel.
Thanks Mike!
PS - Dev didn't buy the imitation STi key he said he wanted
https://www.i-club.com/forums/showthread.php?t=96250
ok....i'll pick it up from you when u come by next time... so..stop ur crying ...hahahahhahahahahaa
Dev
Registered User
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Joined: Jan 2003
Posts: 198
From: Fremont, CA
Car Info: STI and Outback Sport
Originally Posted by dorifto88
mike is the man.
John
I <3 White Girls
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Joined: Nov 2002
Posts: 26,491
From: Danville, CA
Car Info: E92 M3, E70, F32, E21
Originally Posted by White4drWRX
mike is the best.... he makes me and dumai work at least 10 hrs a day... 8 days a week...
Mike makes me work also