Stevens Creek Subaru Asks You Bay Area What Went Wrong?
08-24-2005, 01:01 PM
#152
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Originally Posted by AntiochCali
have a quick turn around unless you change managment
Consider hiring Zoeb as you new GM.
Good Luck.
Consider hiring Zoeb as you new GM.
Good Luck.
08-24-2005, 01:03 PM
#154
I <3 White Girls
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Originally Posted by ish
that is true. But i still recommend it for the sake his own integrity
Chances are he is someone who probably doesn't have a college degree or any real world work experience....why would he want to get a job somewhere that will pay him like $10 an hour at most.
08-24-2005, 01:08 PM
#156
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Originally Posted by thefreak
Management has been turned over. I have to disagree with you though as far as the sales people. I can preach customer service all I want, but at the end of the day its only the sales people who interact with the customer...
I think showing your employees that you are going to be honest and straightforward does.
I don't want to write a long letter, I will say that if you shake up the tree and let everyone know what's important, and how to conduct themselves, and the management follows what they preach - this goes a very long way to having employees embrace the company atmoshphere.
My opinion, my experiance - I've been on both sides, a new hire into a formally poorly run organization and an existing manager in a poorly run company that took on a new corporate atmoshpere.
Originally Posted by 02BlackWRX
Chances are he is someone who probably doesn't have a college degree...
Last edited by AntiochCali; 08-24-2005 at 01:11 PM.
08-24-2005, 01:09 PM
#157
hmmm... first thing came into my mind was discrimination against age and ethnicity... So some they are nice to and *** to others?
Originally Posted by DomozitoLK
I agree with that. I bought my car this way at Stevens Creek through Masood April 2004. He was a nice guy and my wife and I were out of there in an hour-and-a-half after signing the check and doing the paperwork. Fairly painless.
And they continue to service my car to this day. I have never been treated badly or felt anything was misrepresented. I will continue to give them my business (irregardless of whatever past problems they may have had).
Hope you can iron out relations with the Suby community! Good luck...
Rob
And they continue to service my car to this day. I have never been treated badly or felt anything was misrepresented. I will continue to give them my business (irregardless of whatever past problems they may have had).
Hope you can iron out relations with the Suby community! Good luck...
Rob
08-24-2005, 01:14 PM
#158
Originally Posted by thefreak
Not true. If you want to come and see an invoice come on by and I'll show it to you. We have holdback but that just pays for our flooring which is the interest we pay for the cars...(we have to finance them just like most other people)
08-24-2005, 01:16 PM
#159
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Originally Posted by nKoan
Then answer me this, why did different dealerships quote me different "invoice" prices? Shouldn't they all be the same.
You can usually get the real invoiced price from places like Edmunds and Consumer Reports....the problem are the options...factory installed options are cheaper but often dealerships know what their customers prefer and install those options and if the dealership installs them, they cost more even if they are the same parts.
08-24-2005, 01:17 PM
#160
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Originally Posted by nKoan
Then answer me this, why did different dealerships quote me different "invoice" prices? Shouldn't they all be the same.
Sometimes they are different by 150-200 bucks because subaru charges dealers different prices (ad fees and such) depending on where they are located.
Last edited by EricDaRed81; 08-24-2005 at 01:20 PM.
08-24-2005, 01:19 PM
#161
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Originally Posted by AntiochCali
dealerships know what their customers prefer and install those options
Subaru doesn't give dealers the option to pick what accesories go on the cars.
08-24-2005, 01:19 PM
#162
Originally Posted by AntiochCali
I know <raises hand> Different Options!
You can usually get the real invoiced price from places like Edmunds and Consumer Reports....the problem are the options...factory installed options are cheaper but often dealerships know what their customers prefer and install those options and if the dealership installs them, they cost more even if they are the same parts.
You can usually get the real invoiced price from places like Edmunds and Consumer Reports....the problem are the options...factory installed options are cheaper but often dealerships know what their customers prefer and install those options and if the dealership installs them, they cost more even if they are the same parts.
Originally Posted by EricDaRed81
How different were they? Sometimes they are different by 150-200 bucks because subaru charges dealers different prices depending on where they are located.
~$1000 difference between here and the midwest (did some after purchase investigating).
But, I don't want to derail this thread any further. SC is way out of my area regardless, so lets let thefreak get back to saving his dealerships reputation.
Last edited by Nick Koan; 08-24-2005 at 01:21 PM.
08-24-2005, 01:24 PM
#164
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Originally Posted by AntiochCali
I don't think preaching works sir.
I think showing your employees that you are going to be honest and straightforward does.
I don't want to write a long letter, I will say that if you shake up the tree and let everyone know what's important, and how to conduct themselves, and the management follows what they preach - this goes a very long way to having employees embrace the company atmoshphere.
My opinion, my experiance - I've been on both sides, a new hire into a formally poorly run organization and an existing manager in a poorly run company that took on a new corporate atmoshpere.
Actually he is well written so I would suspect he does have at least a college degree.
I think showing your employees that you are going to be honest and straightforward does.
I don't want to write a long letter, I will say that if you shake up the tree and let everyone know what's important, and how to conduct themselves, and the management follows what they preach - this goes a very long way to having employees embrace the company atmoshphere.
My opinion, my experiance - I've been on both sides, a new hire into a formally poorly run organization and an existing manager in a poorly run company that took on a new corporate atmoshpere.
Actually he is well written so I would suspect he does have at least a college degree.
