BEFORE posting a review or replying, there are several rules that must be followed:

If starting a positive review, all you need to make sure to do is give good clear information so that it is as useful and informative as possible

If starting a negative review, you MUST follow these rules:

If the review is about a business, you must first try to resolve the problem directly with the business
If it is a problem with a product, make sure it is installed properly and not simply a defective unit.
First hand experience only. We do not allow "my friend" stories, only those directly from the person involved.
If the business is an i-Club vendor, you may contact the site staff to assist in resolution as an extra step before posting. This is a very effective method of resolving disputes


If replying to a review, please follow the following rules:

First hand knowledge only. If it didn't happen to you, do not post it as there is a good chance it is not accurate.
Stay on topic. Each thread is about the poster and their review
Constructive comments only. As with the rest of the site, no bashing, flaming, etc.