Dealership recommendations/insights, 2011 Outback?
12-29-2010, 11:36 AM
#1
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Car Info: 2005 Outback XT (sold in '14)
Dealership recommendations/insights, 2011 Outback?
Just wanted to see if anyone has had any recent good (or particularly bad) experiences to share with a particular local Bay Area dealership. My friend is looking for a new Outback.
12-29-2010, 11:38 AM
#2
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ask for jamie @ capitol subaru.
i just bought a 2011 outback for 3k under MSRP. he gave me the best price and won't play games like other dealers.
i already got 3 quotes from truecar.com and their price beat truecar as well
i just bought a 2011 outback for 3k under MSRP. he gave me the best price and won't play games like other dealers.
i already got 3 quotes from truecar.com and their price beat truecar as well
12-29-2010, 12:04 PM
#3
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I had a bad experience with Capitol Subaru sales, particularly "Rider" and the manager "Rusty". Rider promised several things to me (2nd key, floor mats, etc..) when I bought the car then decided that he had never offered any of them to me later and refused to give them to me. I finally got the service department to get me the key and pay for the floor mats.
Rusty was a whole different story, the guy is just full of ****. When my engine blew, somehow he was the one we had to deal with. Not only did he lie repeatedly to my face, but he insulted me saying I was not being respectful to him (this is after my car sat there for 5 weeks), and demanded that I pay $400 for a part that he couldn't tell me about.
My experience would lead me to go to a different dealer, but your results may vary.
12-29-2010, 12:24 PM
#4
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Unless you are talking about used car or all-weather (rubber) floor mats...
12-29-2010, 12:42 PM
#5
There are pros and cons at all stealerships. There used to be a dealer that just kicked ***, but some folks run into the baddies sometimes. I'd try using the names from references. And stay away from the other names with horrible reviews.
12-29-2010, 12:44 PM
#6
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Location: Campbell, CA
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I had a bad experience with Capitol Subaru sales, particularly "Rider" and the manager "Rusty". Rider promised several things to me (2nd key, floor mats, etc..) when I bought the car then decided that he had never offered any of them to me later and refused to give them to me. I finally got the service department to get me the key and pay for the floor mats.
Rusty was a whole different story, the guy is just full of ****. When my engine blew, somehow he was the one we had to deal with. Not only did he lie repeatedly to my face, but he insulted me saying I was not being respectful to him (this is after my car sat there for 5 weeks), and demanded that I pay $400 for a part that he couldn't tell me about.
My experience would lead me to go to a different dealer, but your results may vary.
Rusty was a whole different story, the guy is just full of ****. When my engine blew, somehow he was the one we had to deal with. Not only did he lie repeatedly to my face, but he insulted me saying I was not being respectful to him (this is after my car sat there for 5 weeks), and demanded that I pay $400 for a part that he couldn't tell me about.
My experience would lead me to go to a different dealer, but your results may vary.
One of my coworkers just got her outback last night through Capital. Seems like she was pleased with the experience and she got a good price on it from what I hear as well, mainly due to it being close to the end of the year and the dealerships are dumping inventory. I do not know who she was dealing with though.
12-29-2010, 12:45 PM
#7
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12-29-2010, 02:39 PM
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12-30-2010, 11:16 AM
#12
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Car Info: 2005 Outback XT (sold in '14)
He's an internet manager at Capitol AFAIK.
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