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Author
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Review Date: Tue February 17, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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Very Friendly, Free Oil Changes, Cobb Dealer
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Cons:
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Very helpful, qouted price over the phone, offered to have someone to pick me up or to drop off my car. They are laid back, not pushy, will not call you and bother you, helpful with financing.
While Ron Price and Carlsen are great, they could not match Santa Cruz price.
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SF WRX04
Registered User
Registered: January 2004
Location: San Francisco
Posts: 25
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Review Date: Tue February 17, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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Friendly, responsive, honest, great customer service
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Cons:
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Distance from San Francisco but worth the drive!
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I got a quote over the phone (included trade in value) within an hour of posting a request on their website. The other dealers in the area responded much slower and didn't seem interested in selling me a car.
They even installed the short throw shifter in my car the day before I got down to the dealership and signed any paperwork! Sandy (sales person) said that I seemed trust worthy over the phone with regards to actually purchasing a car immediately.
I was in and out of the dealership in 1.5 hours. I got the lowest price and best service from Santa Cruz. Big Thumbs Up!!!
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cyyeo
Registered User
Registered: November 2002
Location: Santa Cruz, California
Posts: 504
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Review Date: Tue February 17, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 0
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Copy this link to your browser.
forums.nasioc.com/forums/showthread.php?s=&postid=5723753#post5723753
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netzr0
Registered User
Registered: March 2004
Location: SF, CA
Posts: 245
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Review Date: Thu March 11, 2004
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Would you recommend the product? Yes |
Price you paid?: $29,900.00
| Rating: 9
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Pros:
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No BS, friendly, great over email, laid back, and they know their cars well
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Cons:
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A little far from SF, its crowded in the parking lot
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I picked up a White STi from SSC. Did all the price quote thing over the internet, even though i got a better quote (by $500) from Oakland i decided to go with SSC. Sandy did refuse to meet oakland's quote, which was disapointing.
When i got there to pick up the car it was not quite ready, but by the time paperwork was done, the car was ready to do. I delt with Nick when i got there, and he was plesent to work with, and was a straight shooter.
I only got one option with the car the Auto Diming mirror, and they did don't lower the price much on it.
Charlie Y, has been awesome, really knows the cars well, and is a pleasure to chat with and deal with. He pointed me to i-club. Service dep has been great so far.
So i would recomend this dealer to anyone looking for a good kcik back and helpful dealer.
They also seem to have lots of STi on the lot. It would be even better if they would have shaved some more off the price 
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doodoobrown
VIP Member
Registered: February 2004
Location: east bay
Posts: 1137
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Review Date: Sat March 20, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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customer service, friendly, great prices, free oil changes
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Cons:
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none
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Definately the best car buying experience I've ever had. I negotiated a great price with them over the phone and spent about an hour at the dealership (about 15 minutes to sign papers, the rest was making sure I knew the in and outs of the car - stereo, maintanence schedules, etc).
I highly recommend heading out to Santa Cruz to buy a subie... contact Charlie Yeo - he knows his stuff and was a pleasure to deal with.
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FiDRcr
Registered User
Registered: July 2003
Location: Nor_Cal
Posts: 156
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Review Date: Wed March 31, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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Price, Straight foward, NO hassle
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Cons:
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Far fromme....I live in Marin
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They quoted me a price over the phone and that day i bought the car. Very friendly and not pushy and some other bay area dealers...sniff stevens creek.
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http://www.clubwrx.net/forums/avatar...ine=1059454281
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SF miami WRX
VIP Member
Registered: January 2003
Location: San Francisco->Daly City->Burlingame->San Jose
Posts: 2331
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Review Date: Thu July 1, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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nice and friendly
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Eric
MIAMI plate in the Bayarea
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mexicanpizza
VIP Member
Registered: November 2002
Location: ...a craphole in No.County San Diego
Posts: 3935
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Review Date: Fri July 2, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 9
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Pros:
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Small town atmosphere, GREAT service department, open Sundays!
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Cons:
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small inventory?
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Have only had service experience with this dealership, but they are amazing too. They take their time finding the problem, and don\'t hassle you about mods.
They are also unusual because they are open on Saturdays and Sundays which makes getting service done quite easy.
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nikko
Registered User
Registered: March 2004
Location: Santa Cruz
Posts: 6
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Review Date: Fri July 2, 2004
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Would you recommend the product? Yes |
Price you paid?: $22,250.00
| Rating: 9
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Pros:
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Great INFORMED staff, upfront pricing, no BS. Free oil changes
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Cons:
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None so far.
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2004 WRX wagon
Best experience buying a car I\'ve ever had. Price was determined and agreed upon before I even entered the dealership. Sandy (sales manager) was very helpful, polite, and responsive via email. Upon arriving at the dealership, Charlie Y knew the car inside and out and was also of great assistance. Nick was the one who wrote up the paperwork and was also very polite and professional.
Couldn\'t recommend them more. Would have been worth the drive across the bay... luckily I\'m only a couple blocks away.
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OneManArmy
Registered User
Registered: May 2003
Location: Knee deep in beer. subabrew crew, ca.
Posts: 9285
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Review Date: Tue July 6, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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Everything
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Cons:
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Nothing
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This was my first new car. I never thought I would buy a new car....but the opportunity openned up and I ended up at SC subaru.
I had no idea about anything except exactly what car I wanted and the maximum I was willing to pay.
Charlie and everyone else were very patient with me and walked me through everything.
I love the 3 years free oil changes. I love the people in service. Been very good with everthing. Very attentive and extremely prompt on time. I had a grill fading and they replaced it no questions asked. My deck crapped out after 3 days of owning it (my fault I think) they replaced it no questions asked.
I have even had the opportunity to hang with a few of the staff members off the lot and they are insanely great people.
They are not paid on commission and deal with you as real people. It\'s obvious that they feel the cars, prices and friendly work force speaks for itself.
I know people that have purchased at other dealerships and go to SC to get serviced...even if it\'s 3 times farther than the one they bought their car from.
Shoot I live in Milpitas....hour away and I still go there for all of my scheduled needs.
So bottom line. Whether it\'s you first new car purchase or your 20th...you will find no better place to purchase a subaru than Santa Cruz Subaru.
P.S. and look on the brightside...it\'s an excuse to spend the day at the beach ever 3500 miles.
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mattsn0w
the artist formerly known as mcdrama
Registered: April 2004
Location: West San Jose, CA.
Posts: 6142
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Review Date: Wed July 7, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 9
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Pros:
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Kick ass service, no pushy sales people, service people are great, free oil changes and rental car.
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Cons:
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none so far.
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The service has been excellent every time I have had my car in for oil change/service.
Everyone there is very friendly and easy going, they are the type of people (for the most part) that live and make Santa Cruz what it is.
If you are going to buy a Subaru, go here. Plus they actually spend 30 minutes with you showing you how everything works on the car (Charlie did for me, very thorough).
I cant say enough good stuff about them. You will be stoked!
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All stock f00.
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wrexxy
Registered User
Registered: December 2003
Location: insert witty location tag here.
Posts: 4709
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Review Date: Thu July 8, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 8
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Pros:
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Friendly and Honest
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Cons:
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Bought my first Subaru from them with out any problems. Everyone there was easy to work with, friendly and extremely enthusiastic. In addition, it\'s in Santa Cruz...
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Review Date: Fri July 23, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 9
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Pros:
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great, no bs, friendly people
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Cons:
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you guys were really great eventhough i didnt buy the car i was looking at. hopefully when i do buy i will get to deal with you guys!!
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SuzWRX
VIP Member
Registered: October 2003
Location: BAIC
Posts: 1928
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Review Date: Wed July 28, 2004
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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Great friendly staff, great deals and prices
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Cons:
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Not in Salinas!!
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An all around great car dealership. It is hard to find a car dealership with such a friendly, non pushy staff. I have been working with Charlie Yeo, and he is such a friendly guy to work with.
Thanks a lot Charlie!
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yuantrouble
Registered User
Registered: September 2005
Location: San Jose
Posts: 8
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Review Date: Mon September 12, 2005
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 9
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Pros:
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Straight shooters, friendly staff.
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Cons:
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Don\'t budge much, tried to sell me the warranty.
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This is my first car buying experience and i thought it went pretty well.
We talked the price over the phone and i put down a refundable $500 deposit because they had the car i wanted. Went in a few days later and walked away a happy owner. Although i was hoping to get a lower price I think the 3 years of free oil changes, friendly staff and comfortable setting totally makes up for it. It took me about 3 hours to get out of there but the whole experience was very efficient, comfortable and overall great.
I will definitely go back to them for my free oil changes and get a loaner car while i wait as well as cash in on my detailing. i\'m confident they will follow through.
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STi-owns-evo
Registered User
Registered: March 2003
Location: East Bay / Pomona
Posts: 2674
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Review Date: Wed April 26, 2006
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Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 5
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Pros:
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Friendly Staff
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Cons:
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Spilled some white crap all over my engine bay, about 1.5-2x slower than they quote.
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They have great service and provide you with a ride if you need to go anywhere locally. I usually just chill at Jeffery's which is similar to Denny's but much friendlier and better service. I was only getting a 30k mile checkup done and warranty work like the cruise control.
Their service is great, took out everything I didn't want them to do for the 30k like oil changes, tire rotation, etc and lowered the price very nicely. Though, I will ALWAYS inspect every point of my car when I get anything done from now on. I was in a hurry since I needed to get to Gruppe-S for a tune appointment, and their reputation, I thought everything would be good.
Everything was good, until I got to Gruppe-S. Moike told me as if someone took a vanilla shake and threw it all over my engine bay. Now, since I'm in the east bay, I had to drive all the way back to Santa Cruz to fix this. They would not allow me to go to any other dealership, nor would they allow me to keep the stock parts they replaced (even though it clearly states on their reciept I can keep it if I ask).
I'm out of my warranty period, so I will probably never go to a dealership ever again. The service here was DEFINATELY not worth the gas to get there. Next time I'll plan a trip to a beach afterwards.
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