Quote:
Originally posted by WRC STYL
subaru hag, give them a break, you have no idea what it is like to order stuff from japan. It could take many months. On something like that you need the customer to pre-pay so you can order it. I have ordered many things from Border racing where i work at and it takes at least 2 months if not 6 or 8 months. Its something we all have to deal with. Bozzperformance is a great company doing us all a favor, importing parts from japan that most companys dont. Sometimes customers forget that it is also a service not a job
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Ummm I was quoted 2 months at purchase, when i submitted my order to Bozz Performance. I believe 4 months is enough slack, patience and tolerance…
Retailers are not altruistic philanthropist. They do the job because they make “mark-up.” They are not “non-profit” establishments. Money is why all businesses exist. What are the words from that JLo song…. “Everybody’s got to make a living.” The perk from working in the high end performance internet retail sector is you get to meet people from that sector and see the products that intrigue you everyday.
You making excuses for someone who does the job badly cheapens it for all consumers. It also is not fair to good retailers in this sector who do their best to serve people and make an honest living.
There are good retailers out there…
Tirerack does an Incredible job!!!
I have had great experiences with
http://www.fastwrx.com
and
Eddy Coopmans’s (CC-B AUTOMOTIVE) have been very helpful on occasion
If it takes someone 6 months to get a part from Japan.. I am sorry there really is a problem!
I just ordered a wing from MRT Rally Australia.. this may shock you but it look just under 30 days to get it here to Canada and the shipping was under $200.00
Excuses are exactly that… Excuses, and even without your help Bozz seems to be able to make those on their own.
The shipment has taken more than 3 weeks to clear customs, I am told.
That usually means the company (Bozz) needs to find the money to pay the import duty and shipping charges. If they are running a retail business and can’t manage their money it is not fair to any of their customers to force them to wait. They spent the money I gave them 4 months ago…
Universally in most retail trades/sectors you accept a 25% deposit till the item arrives domestically then you alert the customer then receive the balance owing and then ship to your customer. If the customer has changed their mind you keep the 25% and sell the product to someone else…
If it is unfair of me to complain about not receiving what I paid for after 4 months then when for “god sakes” would it be acceptable to you? 6 months? 8 months? A year????
I am not trying to insult you but maybe you should look at someone else’s perspective!
Thanks for your input!